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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 8,537 reviews
  • Rated 5 out of 5 stars

    homemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 in in home repairs on my printer. Both were fast and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my printers connected to laptops wirelessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter who has assisted me from the Geek Squad, they have been knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent quickly installed my printer to m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer to my laptop that I recently purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent replaced my printer with a new one and installed and set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MISTAKE - ONCE AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a mistake, once again! I DID NOT purchase a printer! Please check your records, as I forwarded to your complaint dept. another email that was recently sent about the same purchase!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squa was very knowledgeable and did everythin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and installed my scan to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and excellent TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and hooked it up to my Xfinity box. Very nice guy and he knew what he was doing. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was efficient, polite, & courteous!! He did everything he was assigned to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional & Knowledgeable Service Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Brian and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was great. On time and he solved our problem quickly. We're happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was smart and I like his service. Very professional and wonderful. Have a wonderful day. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Printer Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents installed my new printer setting it up for WI-FI. I was happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and even helped me with an older computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient and set up both printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my printer was great. Definitely an expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to get my printer up and running with no problem at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was extremely knowledgeable! Saved me money as my new laptop came with a virus detector installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David G explained everything he was doing and even set up another printer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my new TV and made it as easy as possible to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient ! explained everything.... so appreciated as I’m not very “techie “

    I would recommend this to a friend