Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 8,537 reviews
  • Rated 5 out of 5 stars

    What’s wrong with my laptop?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful. Explained everything and then showed me how to do something on my chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected my printer and installed the software to my computer and showed me how to print reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have a working printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printer was connected and working in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustments were made on my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visit was outstanding. What was difficult for us was a piece of cake for Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - arrived as scheduled and patiently addressed numerous questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble connecting to our printer, and the Geek Squad came and connected all our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe checked out my laptop also

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe knew what he was doing and did a great job advising me how my printer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim setting everything up was exactly what we needed. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green Squad is great and very helpful o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my printer in recorded time. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent set up my printer so that it work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop so that it also could run my HP Envy Pro printer, He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brett

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett was awesome. He set up my computer and helped me with all of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our new printer and did an excellent job. The were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable geek tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to diagnose my printer issue. He also installed Webriot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and did a great job with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was in to install the new HP printer and to check for virus on Desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed printer installation problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent immediately recognized the problem and completed installing the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, timely, knowledge and professional. I Appreciate the Best Buy team support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad in to do some computer troubleshooting with outstanding results. Tech was very knowledgeable ans solved my problem completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable agent. Set up printer, explained functions, and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got printer on wfi, tv hooked to fire sticks and n

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were both very good. They were prompt, covid prepared, and professional. Need Brook back, just have not called

    I would recommend this to a friend