Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 8,537 reviews
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed my laptop synced with my printer. Done in an instant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas came to my house, knew what he was doing solved my problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Jonathen Langtry installed our printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was installed and up and running in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan did a great job.He explained everything to us,so we could understand.He also was very informative.He also got the job done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set-up was the most problematic of all the services provided that day, yet she resolved all the issues. I am now able to print and scan remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer ,now able to ue it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional and answered questions throughout his work. very impressive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku and TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all the devices. It was kind and caring

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did a great job installing the printer and also showing how to use it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad setup printer and have no problems work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent completed my set up efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time. Answered our questions. Highly recommend. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my printer working again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient service. Tech also explained bout our wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real service showed how to use printer after set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Problems Solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved all of my problems and answered all my questions. Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed our printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up our printer very quickly and showed us how to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer and computer servicing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 remote & 1 in-home servicing, my problem (computer doesn’t recognize printer, unable to print) hasn’t been resolved. Best Buy refused to let me exchange computer or get refund. I was required to have Geek Squad ship computer for servicing. Was told I would have a resolution in 2 weeks. It’s now been 3 weeks w/o a computer (I’m told they’re waiting on a part). I want my money back, this computer is a lemon!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So knowledgeable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my printer for remote printing extremely quickly. I always appreciate how professional and knowledgeable the Geek Squad is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer in no time and no fuss. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation of printer. They were on time also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Fuqua came out to our house Dec. 20 and helped us with the setup of our 8.1 window. He was a great help.

    I would recommend this to a friend