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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8717 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 8,717 reviews
  • Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job very friendly. Job well done I am very satisfied with the Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up my printer did an excellent job, very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job resetting printer after network update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and skilled, got our printer up and running with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad setup printer and have no problems work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed our printer to scan. We didn’t have to get a new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voice assustant change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent changed the voice assistant on my Sons system from Goggle to Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my computers and printers. Also came in to troubleshoot my printers couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for a free service provided with the TotalTech package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was handled great but I can't get my printer to print from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation of printer. They were on time also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted TV was connected properly. Also, old TV disconnected. Agent was courteous and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer now works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrated the I could not get WiFi printer to accept commputer sends. Geek service was able to solve the problem and I was a happy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent cleared up all my printer problems!! Pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded my computer installed new processer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff very helpful very patient with every question I had never felt rushed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. Very professional. All questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer not TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had computer issues that was corrected to our satisfaction with a 4 visit by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was great, the Geek explained everything to me great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my printer to my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very informative and did what needed to be done in a warm and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer scanning issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my printer canning problem in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer in no time and no fuss. Excellent!

    I would recommend this to a friend