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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8721 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 8,721 reviews
  • Rated 5 out of 5 stars

    Printer tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who set up my comber was great. Very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to complete evaluation due to Computer Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee identified problem with WiFi as a fried WiFi hardware and suggested 2 solutions: 1) hardwiring to Ethernet or 2) purchasing a new computer due to the age of the HP computer. Visited Best Buy and the Salesperson came up with another solution - buying a WiFi Adapter for less than $40; it works fine! Now I am still needing a solution to an inoperable Printer; message talks about an incompatible cartridge. I did purchase a black cartridge from Walmart but it was not cheap! back to square one -unable to use the 8710 ( a relatively new Pro 8710) purchased from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was knowledgable, prompt and nice answered the few questions i had simpily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job. On time and completely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job installing the printer and explaining how it worked and how to operate the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set -up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was very helpful in getting my printer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful and polite when he connected my new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, courteous, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed printer and showed us why it froze and how to prevent it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Printer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent downloaded necessary software and set up my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linda was very friendly, professional & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was knowledgeable and courteous. It took him very little time to get the printer up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another wonderful job by the Geek Squad! Thanks to Juan and his team for all the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite explained how this printer is different from our old one all was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pay's to get the protection plan and it works for thee Monet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service person - very efficient and effective. Definitely recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer Wiz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful when purchasing a new computer. Would go back and very knowledge able .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived in time, set up printer, wifi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad patrol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my printer! Work was done in a very profetional maner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He assisted me very well pleased. Wish I could have him all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved printer installation problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, professional, and explained the issue with our new printer installation and how to solve it.

    I would recommend this to a friend