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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 8,537 reviews
  • Rated 5 out of 5 stars

    Geek squad installed the computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was connected quickly and the tech was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    veery surprised by wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed a call and the next day the call came and in a few minute he fixed the problem of my printer not recognizing my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad got printer to run 99% correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent got my printer running correctly and to print using color. the only problum we still have is the printer will not collate the pages that print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came installed and went

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very professional. They completed the work to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our printer networking issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my printer's networking issues and suggested upgrade options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Andrew have set up a printer for me. He was fast and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved my problem immediately, He was polite, extremely smart, knew exactly what to do,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeksquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer to my new Mac and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected and programed devices for TV. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and worked quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek home service was on time, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System check and printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Andy checked all components of our system and connected and tested the new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and checked to be sure that it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to my home to install a new printer. So efficient and working perfedctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home troubleshooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was excellent. He answered all our questions and solved our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer Indtallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Roy Love in setting up new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and connected it to my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to complete evaluation due to Computer Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee identified problem with WiFi as a fried WiFi hardware and suggested 2 solutions: 1) hardwiring to Ethernet or 2) purchasing a new computer due to the age of the HP computer. Visited Best Buy and the Salesperson came up with another solution - buying a WiFi Adapter for less than $40; it works fine! Now I am still needing a solution to an inoperable Printer; message talks about an incompatible cartridge. I did purchase a black cartridge from Walmart but it was not cheap! back to square one -unable to use the 8710 ( a relatively new Pro 8710) purchased from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered installed & set up professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job. On time and completely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job installing the printer and explaining how it worked and how to operate the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my printer and helped me in getting it to connect to my network

    I would recommend this to a friend