Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 8,537 reviews
  • Rated 5 out of 5 stars

    Hooked up my printer and troubleshot the problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very thorough and took care of my problem. I appreciate them coming out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny I spend on them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new printer and it works beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with help I received. Great customer service everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assist

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped set up 360 and set up printer to interface with all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and gave me valuable pointers on how to best utilize its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very courteous and knowledgeable and resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home the better way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was excellent, the phone service was just the opposite, I'd rate that a 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up a new CPU and monitor for my home. this is the second one purchased @ Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBAK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and hooked up all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant. Very helpfull

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem was with my printer. As I told the "trouble shooter. I'm not the young man anymore. Thanks for bearing with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer quickly, and went over operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and efficient technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in diagnostics on my old printer and installing my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic parts not taking to each other.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient got all my computers and phone talking to printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was so nice and smart and he took the time to solve my problem:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work out some efficiency issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Had several suggestions that have proven to save me a lot of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Patient, explained perfectly, went over material until I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install done very professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was Professional, Knowledgeable & Courteous - very happy with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get printer online with our new system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified the problem quickly and got us going right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made the interface work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent checked the interface between the HP computer and the HP Printer. Made them work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and made sure wireless was working and I could print from my phone.

    I would recommend this to a friend