Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8541 reviews
(8,541 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Patient and supportive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband has had some difficulty with getting his printing done. Your staff is prompt and very helpful to senior citizens
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad fixed my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP printer was repaired in minutes. We thank Austin for helping us
I would recommend this to a friendRated 5 out of 5 stars
Very good and service. Richard fixed everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard was very professional. Quickly fixed everything and explained what and why he did what he did.
I would recommend this to a friendRated 5 out of 5 stars
Printer set up for remote printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual Tech team did an excellent job getting my printer working properly.
I would recommend this to a friendRated 5 out of 5 stars
printer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad person set me brother printer up in no time .
I would recommend this to a friendRated 5 out of 5 stars
Printer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent Jasmine did a great job, very professional.....
I would recommend this to a friendRated 5 out of 5 stars
geek squad helped my connect my printers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful crew, so much more convenient to print!
I would recommend this to a friendRated 5 out of 5 stars
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this service. My printer is working well.
I would recommend this to a friendRated 5 out of 5 stars
Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came out to put in my ring great guys! Showed me everything I needed to know.
I would recommend this to a friendRated 5 out of 5 stars
Best Service Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was Fantastic with service they provided at my house. I am finally able to have a working printer and fax again.
I would recommend this to a friendRated 2 out of 5 stars
What kind of discounts/refunds/credits can I have?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most recent Geek visit was still unproductive for restoring my printer's usefulness. Muiz declared it "dead." He suggested I also replace the computer! I respect his opinion, but now have on going concerns for expenses to make new purchases and offer the unused ink (new) to someone else. It is a bit of a nightmare for me to make any changes to my equipment and habits, so that is another problem I must face soon. What shall I do next?
No, I would not recommend this to a friendRated 5 out of 5 stars
In store tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was able to assist with the app issue. Not able to assist with the printer.
I would recommend this to a friendRated 5 out of 5 stars
scan on printer working now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brice went right to work good job truly prepared covid protected
I would recommend this to a friendRated 5 out of 5 stars
star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kristopher had my printer set up and working quickly
I would recommend this to a friendRated 5 out of 5 stars
Printer Connection to Computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad technician was on time, knowledgable, kind and helpful. Highly recommend Timon!
No, I would not recommend this to a friendRated 5 out of 5 stars
Set up printer to my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my printer set up to my laptop and-it was done quickly and to my satisfaction. Good job!
I would recommend this to a friendRated 5 out of 5 stars
The technician explained how to use my new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new printer/scanner and cleaned a few useless and competing features off my computer.
I would recommend this to a friendRated 5 out of 5 stars
Agent was fast and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent setup new printer and also tested it for me.
I would recommend this to a friendRated 5 out of 5 stars
Miguel, Geek Squad, star performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miguel, Geek Squad, is mist professional and courteous! Thank you
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Geek Squad Installed My Printer Quickly !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He had it set up in a matter of a few minutes and correct the first time. Excellent Service !
I would recommend this to a friend