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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8542 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 8,542 reviews
  • Rated 4 out of 5 stars

    Geek Squad installed my printer professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was very personable and knowledgeable regarding setup of my printer. I really appreciate that he called to alert me when he was on his way to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up Agent was friendly and very patient. Was very pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer now works really good. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my printer to pc. Showed me how it works and suggested I get an eero. Nice person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who install my printer and connected all my devices was wonderful And efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly appreciated him in getting my printer going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was great knew exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent R. Gibson did an excellent job. He was very professional and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival and great service. Would use the squad next time I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty connecting the printer and installing software. The problem resulted from my outdated Windows software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer Installation Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent Clint helped set up my new printer. I don't know if I could have done it on my own, so his help was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely and knowledgeable tech. He was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new printer. I was due for a new one and with the help of a Best Buy associate, made my selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered my query

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my problem and was courteous, knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and synced it with our computers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service was great until my recent experience......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an awful experience with the agent. First he missed the appt. Then when he got here, he refused to plug in equipment because the cords were tangled. I had to beg him to stay and plug in my equipment. I just moved in and only needed plug in for two printers and desktop. No installation needed. He charged me an additional $100.00 or he was going to leave. Now I have zero printers that are functioning, System does not show any printers any longer. Don't know what he did. He took my security code out of my AOL without asking. Help please.........I am handicaped so it is impossible for me to bring anything to the store. H E L P !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was quick service to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by all your employees I have everything in my house by you people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Friendly knowledgeable job complete in no time very pleased customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men were extremely helpful, patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went right to work and had it done relatively quick.

    I would recommend this to a friend