Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8544 reviews
(8,544 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Printer Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely and efficient service provided by technician
I would recommend this to a friendRated 5 out of 5 stars
Hooked up my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man that was here was great! Ethan was very knowledgeable and professional!
I would recommend this to a friendRated 5 out of 5 stars
helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was helpful even though my issue was not resolved
I would recommend this to a friendRated 5 out of 5 stars
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed the problem. He was very professional and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep up the great work ethic. The guys did an awesome job!
I would recommend this to a friendRated 5 out of 5 stars
I have my printer back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service,fast and pleasant service representative
I would recommend this to a friendRated 5 out of 5 stars
Excellent services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was knowledgable and he fixed it within minutes.
I would recommend this to a friendRated 5 out of 5 stars
computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast efficient service. Tech support people are very knowledgable.
I would recommend this to a friendRated 5 out of 5 stars
agent was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent hooked up my printer to the new computer and answered my questions on windows 10
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best plan anywhere! Always takes great care of me and my problems.
I would recommend this to a friendRated 5 out of 5 stars
To the point. Adhered you covid guidelines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew what he was doing. Very efficient Arrived earlier than expected. Professional. Friendly.
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent got to the root of the problem and fixed it.
I would recommend this to a friendRated 5 out of 5 stars
Fixed printer issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech reviewed the issue and was able to resolve it quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a driver on my laptop for my
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh is excellent! He fixed what he was supposed to and was very professional.
I would recommend this to a friendRated 5 out of 5 stars
My problem was taken care efficiently and quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech took care of all issues. The service was excellent.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Oscar. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Geeks Rule!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always super helpful and accommodating!
I would recommend this to a friendRated 1 out of 5 stars
Worst purchases in my life!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought laptop and printer approximately 2 months ago, had 3 Geek at home appts and the printer STILL DOESNT WORK! CONTACTED Best BUY last geek for help and received no return message. Tried calling the store and couldn’t talk to a real person!!! EVENTUALLY, the phone went dead. I have bought all home items ( Refrigerator , store, 4 tv, ETC). I will NEVER GO TO BB AGAIN! This is totally unfair!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
printer struggles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Persistence is a virtue and our tech hung in there to fix the problem
I would recommend this to a friendRated 5 out of 5 stars
Purchased Apple device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Scott came to the house to set up new Laptop!
I would recommend this to a friendRated 5 out of 5 stars
Fingerprint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent showed me how to set up fingerprint access after info was transferred to new computer
I would recommend this to a friend