Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 8,544 reviews
  • Rated 1 out of 5 stars

    Printer/price to set up .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not easy to set up. The Geek squad was going to charge me $125 and the timeframe was from 7 AM to 7 PM which is nuts. So I had my trainer set it up for free, but it took him an hour and a half.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    appointment cancelled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer started working so I cancelled the appointment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it wouldn't have taken so long to come out and this could have been something that could have been handled over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usually. everything went fine. On-time and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a fine and complete job on downloading the files needed to establish communication with my multi-functiron printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was prompt and set up my computer and printer as requested. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my printer and computer and all works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technical knowledge, worked fast and explained as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad fixed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took no time in getting my computer and printer to work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped get my printer to print again and my tv issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and put it on the network works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competency+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Technician very knowledgeable & professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad troubleshot my problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful & through job performed. very respectful & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient, helpful and polite! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got my computer's email up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time and was very knowledgable and did the job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech assist is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down- the total tech assist package is the best service and value around. I cannot recommend this enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer connection issues. He showed me what was wrong and installed apps on my laptop. He was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge of printer applications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an excellent job and got everything working, pleasant and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The printer fix was fine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As said above the printer work was fine. The computer was a trial because it was a mother board and it took me 17 days to find that out. I had to buy a new computer, but I got it from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and support. Thank you

    I would recommend this to a friend