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Customer reviews

Rating 4.7 out of 5 stars with 8727 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 8,727 reviews
  • Rated 5 out of 5 stars

    Geek Squad identified problem and corrected. It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent downloaded necessary drivers for proper printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    discussed wifi power & answered laptop questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed past issues and received instruction on what to do about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarad was very patient and informative. I left with important info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my problem was taken care of as well as a few other issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of the computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for set up of the computer and printer. Scheduling was easy and quick. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer in no time. Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the device - was professional, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY NEW PRINTER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah set up the printer and it works great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. He set up my new printer 3 in 1 to use in my personal office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great! Arrived on time, done quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech reps installed my new printer. Everything worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was able to identify the problem quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home tech was very professional and effectively identified the printer connection problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    set up ok. best buy/geek squad system bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer set up in home. communication quality with best buy and geek squad is as advertised in reviews and better business bureau. Never again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent effort by Total Tech Geek Squad member Nancy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nonane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent come in to adjust the two side printing, he work very hard, however, it does not print two side, he said I have to do it manually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and support. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad upgrade speed/memory of laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent easily resolved our upgrade of laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing, very knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sets up My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my computer up perfectly and connected it to my printer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the Geek Squad!!! They are the best and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up was well done. technician did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer connection issues. He showed me what was wrong and installed apps on my laptop. He was very nice and helpful.

    I would recommend this to a friend