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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8545 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 8,545 reviews
  • Rated 5 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and fixed the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The printer was not compatible to the chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a wireless printer. Then they had to find a way for it to print. Really should have been told the chromebook were not made for printing. So I could have bought a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wifi from printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected wifi to my printer. Patrick was professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. He set up my new printer 3 in 1 to use in my personal office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made all devices connect to the printer! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Job was complete in ten minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad upgrade speed/memory of laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent easily resolved our upgrade of laptop computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek Squad 800 no, for help with my printer: 1 hour and 36 minute wait. I hung up. I am a Best Buy member. I got help elsewhere...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got my printer set up. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Geek Squad did a great job. Thanks again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me connect a copier with my computer.Excellent job done.Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer in no time. Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the device - was professional, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new laptop and printer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous!!! The tech was kind, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took the serviceman a short time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reconnected by printer when I was unable to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my printer and corrected all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt and efficient. He was very knowledgeable and professional.He is an asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job hooking up my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fixed it right. Friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my printer working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy got my printer going !!! It had been sitting for 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding! He istalled new wfi system. Works great.

    I would recommend this to a friend