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Customer reviews

Rating 4.7 out of 5 stars with 8727 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 8,727 reviews
  • Rated 5 out of 5 stars

    Fixed my printing issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech solved my problem that’s all I asked very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP all-in-one printer - fax - and scanner produces quality copies in a clear and concise manner .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First at home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled the problem without a hitch!! And then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent trouble shooting and problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time and good communication. Solved my problem well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LapTop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to resolve the issues quickly and great to work with on this lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up printer and installed software and hardware, also did trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer fully compatible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales help made it easier to make my choice. They have earned my confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did a good job setting things and giving me an explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great problem resolution and additional advice about wi-fi set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got us up and printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve got the printer and computer talking. We appreciate him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Setup was quick very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up my HP Envy 5000 Series. It has been extremely useful already in my office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad correctly installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded computer and new printer installed successfully

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service was great until my recent experience......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an awful experience with the agent. First he missed the appt. Then when he got here, he refused to plug in equipment because the cords were tangled. I had to beg him to stay and plug in my equipment. I just moved in and only needed plug in for two printers and desktop. No installation needed. He charged me an additional $100.00 or he was going to leave. Now I have zero printers that are functioning, System does not show any printers any longer. Don't know what he did. He took my security code out of my AOL without asking. Help please.........I am handicaped so it is impossible for me to bring anything to the store. H E L P !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable. Only took a few minutes to connect to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service it was excellent and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional with mobile setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called before he came was on time and did a wonderful job for restoring my e-mail service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected the printer to our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our printer to our new computer. It is working very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed the problem with printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great results for getting my printer back in working condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent satisfactorily set up my HP printer. However, the agent could have been more knowledgeable about the fax operation with my landline phone.

    I would recommend this to a friend