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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8545 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 8,545 reviews
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great problem resolution and additional advice about wi-fi set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was responsive with appointment set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a system check for system errors, slow service and many error messages, not a new system set-up, There was confusion over what was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful service. I know nothing about computers and my agent was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed the problem with printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great results for getting my printer back in working condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Brian!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was extremely knowledgeable and very nice. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was friendly informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person gave me information to help me in the future. He was the most informative person I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly setup printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup and connected my printer to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad agent fast and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up printers and made changes to computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The printer setup went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and reviewed what she was doing though out the setup of the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech / Printer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Technician - Very informative and thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent..Micheal was so patient with me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micheal was so knowledgeable. HE took his time with me and set up my computer simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my printer. It is a great printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing, printer set-up was great and would recommend Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is printing faster now !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used usb - cord to fix the problem, everything well explained. Happy with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent trouble shooting and problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time and good communication. Solved my problem well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and helpful. knowledgeable..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled my printing problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great problem solved in no time at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent satisfactorily set up my HP printer. However, the agent could have been more knowledgeable about the fax operation with my landline phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer fully compatible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales help made it easier to make my choice. They have earned my confidence.

    I would recommend this to a friend