Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8545 reviews
(8,545 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent knowledge and skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your geek squad technician was proficient and professional in every way. He gets a 10 in my b book!
I would recommend this to a friendRated 5 out of 5 stars
jerelyn72
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of help in the future as I am electronically challenged.
I would recommend this to a friendRated 5 out of 5 stars
troubleshooted and corrected everything we needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gentlemen knew his stuff and was very patient with us.He was AWESOME!!!
I would recommend this to a friendRated 5 out of 5 stars
Great agent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent performed above expectation. Everything ran smoothly and continues to do so.
I would recommend this to a friendRated 5 out of 5 stars
How to Scan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained my tech questions to my satisfaction
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad ROCKS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David solved multiple problems in one single visit!
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys were great.............................
I would recommend this to a friendRated 3 out of 5 stars
Hopeful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used the service once so far and was a little appalled that I had to pay a service fee at my home even though I purchase the plan at the store.when I purchased the laptop and picked it up I was told that they had serviced it for the printer. The geek squad was not able to use that information but instead had to start all over again to upload the printer to the laptop. I'm not sure that he was as knowledgeable as what Best Buy thinks he is. It was quite disappointing that he could not figure that out. So for now the review is still out.
No, I would not recommend this to a friendRated 5 out of 5 stars
Helped me with my cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with cell phone; I I wasn't receiving new emails.
I would recommend this to a friendRated 5 out of 5 stars
Service man.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott did an absolute job. He even helped me with my WGT golf game.
I would recommend this to a friendRated 4 out of 5 stars
Sir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the TV. However they did not take away the old TV for disposal. When will you contact me to remove the old TV? Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad gives great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very knowledgeable gave good information very helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got our printer working correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek knew just what to do to connect my printer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up our printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what he was doing He was very helpful and explained things
I would recommend this to a friendRated 5 out of 5 stars
Professional IT service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We continue to purchase our Geek Squad renewal contract because we are very pleased with the IT service.
I would recommend this to a friendRated 5 out of 5 stars
Andy quickly setup my printer. Andy is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy quickly set up my printer. Andy is personable, friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Resolved wireless printer issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgable, efficient, pleasant. Excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Printer Problem Solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and very helpful in solving my printer problem
I would recommend this to a friendRated 5 out of 5 stars
So happy with everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our agent. So knowledgeable and so professional.
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my geek did a great job and explain everything to my understanding
I would recommend this to a friend