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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8545 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 8,545 reviews
  • Rated 4 out of 5 stars

    Duplexer on Epson Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen was kind and honest. He was able to get the Epson duplexer working again. Sadly it only worked for two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and it is working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The service from you guys in my home was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent Gino came to my house and managed to program my printer and my new Lenovo laptop to work together, although I have since had a failure in their communication with each other and when I phoned his cell phone, and left a message, he never called back. I know it is my ignorance that is at fault, but I don't even know how to ask for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer copier quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the printer copier set up with my lap top which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my printed no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up the printer answered any questions I had great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs are always professional when in Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the techs mount a TV. They handled the job like true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the equipment quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the equipment quickly and was helpful in showing how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me to find what I requested and helped. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my machines and showed me how to work with

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and very efficient. They were also easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E mail set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was outstanding, 10 stars would not be enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed printer and connected to computers in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good efficient job! He was very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek got my laptop talking to my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to undo the password lock, explained how to scan and send with email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job. Thank You.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Thank You. Geek Squad Agent resolved my situation to my satisfaction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents took a very basic printer and helped me (87 yr old) attach to wifi and computer. they then printed a document, after loading paper , then left. They didn't show me how to turn on/off the printer. i hour later, the printer was shown as offline BUT sometimes prints! Will have to report this and ask for help again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed new printer but did not set up paper tray correctly or show me how to do so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Restored my printer functions and other issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my pc and printer issues solved and answered questions of an computer dummy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer trouble shooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, efficient, pleasant and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad fixed printer problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad looked at my printer and fixed the problem where it could print from all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected computer and printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer and printer quit the connection and Geek Squad agent reconnected them.

    I would recommend this to a friend