Customer Ratings & Reviews

Great work - quick - friendly - knowledgeable - even did a few extras - was on time also

With the help of a sales person, I was able to finish what Geek Squad left behind.

The Geek Squad person set up my printer, but didn't show me how to operate it. In printing from my computer to my Printer, it takes a long time for it to Start to Print. The Numbers or letters on the front side of the Printer don't light up so I know what they are. And I lost my Microsoft " Word" that was on my Computer after they hooked it up.

Chris did a wonderful job! Very dedicated, professional and HELPFUL.

The Geek squad set up my printer and it now is working.

Geek squad fixed my printer it is working satisfactorily.

He was fast at setting up my new printer. GREAT JOB

Kent’s service was excellent would highly recommend him

Very efficient and helpful.. friendly and knowledgeable

Set up home office. On time, professional and patient. Great job!

very professional and personable fixed problem quickly

Friendly, fast , timely and knowledgeable. Great service.

My printer wouldn't print photos. They showed me a different way to add paper

Installation was completed in a timely manner. The printer is basic which is all we needed.

Agent was knowlegeable and solved problem quickly and completed job.

Fabulous agent Help was exceptional Please share this review

agent was knowledgeable and pleasent xxxxxxxxxxxxxxx

For a week everything seemed fine. When I was unable to print from any device, I was directed to an 800 number Geek technician. After 1 1/2 hr Jolene referred me to Sergio. I appreciated that I did not have to be on phone while he did diagnostics, but he installed software on lap top which resulted in success and now I am restored to being able to print but I kept wondering if that software should have been offered when printer was being set up? This was a 4 hour elapsedtime situation!

The rep. was well mannered and did a great job cleaning my computer I would always call .

I would appreciate my money back my phone didn't work as soon as he ran out the door..He was here for over an hour to pair my samsung galaxy note24 ultra but never could pair with Bluetooth so he used his apple phone connected my printer using his apple paired my phone to his and my phone was supposedly working he used my phone to print out a couple of my pictures....i asked him ok how do i use this after you leave he said just go to the app and it will work...i paid $99.99 to have geek squad protection to pair my device my canon pixma MG3620 to bluetooth it was sold to me with those conditions promised i couldn't get it paired so i paid geek squad....he left my house my phone was connected to wifi with his ip address not mine my phone didn't work at all once he left my driveway i couldn't print anything...i asked him to call the company ask them to help him he said hes not familiar with android only apple so call your boss i paid alot of money