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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8545 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 8,545 reviews
  • Rated 5 out of 5 stars

    GreatService person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person did a great job!! This input area doesn't do the job it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP UPDATES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT UPDATED MY LAPTOP with Windows 11 when I brought it in for virus issues and notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very effi and infom my tech was barbara

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used geek squad many times an DC had a bad experience recomend yo everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Luck !!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one, but three guys showed up , one van, one car. My printer worked perfectly with my old desk top computer, laptop and mobile phone. After touching the menu key, they took it off Wi-Fi, so nothing will work. After about 40 minutes they got it back on Wi-Fi. They finally got the new computer to print, but not in the proper format, they left after TWO HOURS. I connected an ethernet cable from the desk top to the printer, it works perfectly, 2 Minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed printer problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed problem between two printers that would not print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer to pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my wireless printer to my pc. Nice to have it working again. Didn't take any pictures didn't think I'd need any

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agent was very helpful and was able to get the problem solved and now system is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quick and excellent job.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional work; I will want them to help later if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Mini!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone as it is smaller than my XS was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I stalled new printer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my printer, ink and tested everything to be sure all was working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacing old printer with new laser jet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer was installed and connected to work correctly with computer software. Double billing problem corrected at Best store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time and was helpful answering questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was quick and knew his job, he finished quickly and explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service by technician I am satisfied with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was hard to set up. Called Geek Squad was able to come out and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it was a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed the problem with the printer in 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us with our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben was very helpful and patient with us. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my problem with my laptop and printer talking to each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job We had had trouble with our old printer No problems now Thank you

    I would recommend this to a friend