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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8546 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 8,546 reviews
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer was flashing. turned power off and later on and printer worked and sent out previous printed page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he conected my computer. he did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and efficient and everything working well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    arrived on time and kept me updated.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my printer quickly and efficiently. They had other stops and I don't think they adequately tested the printer as they neither tested color printing or tested black and white printing. Their test copy was a black and white copy of a color page. The black on that picture was dark gray. I assumed it was because it was printing a color page. When I finally got around to printing a black and white letter the black was still dark gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech concerned about setting up my product and explaining the features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer Installation Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 9125e is nice printer but Easy Set-up was anything but. Printing an envelope is a major hassle and a lack of documentation is distressing for those of us who don’t have a Master’s in Computer Science. I did install the printer but it wasn’t easy. I have a Total Tech contract with Best Buy and would have asked a Geek to install it except their in-home service cost has increased by almost double. I will not renew my contract again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer did a great job installing and setting up my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checks out everything and is very knowledgeable. Greeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job troubleshooting the printer to get it se tup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent trouble shooted my printer connection problems and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and iPad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - courteous- prompt- called for follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our sound bar and explained w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our devices and explained them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two printers were not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printers have been repaired. Very happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec was great & went out of his way to make sure that my computer was operating at its' best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and set up my new computer to my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor was extremy professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was extremely professional and answer any questioadn h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service all went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all went well service was on time and service men were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved the problem. He was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough in installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my printer and assured that it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fully restored my Lenovo computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had my desktop back 2 days earlier than I had expected.

    I would recommend this to a friend