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Customer reviews

Rating 4.7 out of 5 stars with 8727 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 8,727 reviews
  • Rated 5 out of 5 stars

    Geek squad was thorough in installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my printer and assured that it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two printers were not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printers have been repaired. Very happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to fix the problem, wireless printer stopped working. Was able to get the printer to work by using a cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checks out everything and is very knowledgeable. Greeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he conected my computer. he did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did their normal good job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my print,fast answered all my questions and was pleasent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable agent.handled issue and answered questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents installed my wi-fi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick and neat job and showed me how to use the equipment,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor was extremy professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was extremely professional and answer any questioadn h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and iPad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - courteous- prompt- called for follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our sound bar and explained w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our devices and explained them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved the problem. He was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service all went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all went well service was on time and service men were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fully restored my Lenovo computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had my desktop back 2 days earlier than I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and set up my new computer to my printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer was flashing. turned power off and later on and printer worked and sent out previous printed page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on printer hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer responded to Geek Squad hookups and helped me to get rolling again to print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech resolved my computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was very professional and resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer & Webroot Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous service; responsive, professional and quite accomodating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy,AnUncaringBusiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Fri. Oct 18 I purchased a printer with delivery and set up service. Wed., Oct. 23 Nikolas came but my computer is to old for that printer to work wireless so Nikolas returned on Sat., Oct 26 with connection cord. Printer still would not sync with my older computer. He said he would call me later that day to let me know what printers were available to sync with my older computer. I never heard from him again. On Mon., Oct. 28 I called both the tech and the store number three times, explained my problem and was transferred somewhere where the call was dropped THREE TIMES. I gave up. It is now Friday Nov. 15 and I am still sitting here with a printer that Nikolas did not take with him that will not sync with my computer. Meantime I was informed my order had been cancelled and my money would be returned to my account within 10 days. Nothing has happened.l It has been a terrible experience.

    No, I would not recommend this to a friend