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Customer reviews

Rating 4.7 out of 5 stars with 8727 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 8,727 reviews
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my printer. Xxxxxxxxxxxxxxxxxxcxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer online again however it is now offline AGAIN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixes my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came when he said he would. He was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed long term printer issue ------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed had no trouble installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer to my new computer and it all went well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer and computer servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 remote & 1 in-home servicing, my problem (computer doesn’t recognize printer, unable to print) hasn’t been resolved. Best Buy refused to let me exchange computer or get refund. I was required to have Geek Squad ship computer for servicing. Was told I would have a resolution in 2 weeks. It’s now been 3 weeks w/o a computer (I’m told they’re waiting on a part). I want my money back, this computer is a lemon!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did trouble shooting my computer and got my printer running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the problem and fixed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of searching but the geeks found the problem and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Installation was completed on schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee checked the washing machine and immediately located and corrected the problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up printer to new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected printer to new laptop and helped situations with wi fi Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their tech agent was very thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was very knowledgeabl and easy to wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He had everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer to have the ability to scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup,WiFi on my printer in a lickid split

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service.geek squad is worth the service contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my new printer. It works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician programmed my new printer to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technitian was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made sure it worked with the laptop, iphone and ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed hp printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a hp printer to my computer. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up quickly with great accuracy. Will definitely use service again.

    I would recommend this to a friend