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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8546 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 8,546 reviews
  • Rated 5 out of 5 stars

    The installer was very knowledgeabl and easy to wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He had everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer to have the ability to scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed had no trouble installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer to my new computer and it all went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some questions about my new computer & the Geek squad person was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician programmed my new printer to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technitian was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made sure it worked with the laptop, iphone and ipad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel were amazing in assisting and answering all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the problem and fixed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of searching but the geeks found the problem and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did trouble shooting my computer and got my printer running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes away having stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing problems can be solved with a phone call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup,WiFi on my printer in a lickid split

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service.geek squad is worth the service contract

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was patient, educational and thourough when setting up my Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Chris Vogt, personable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed hp printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a hp printer to my computer. Very knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent tried to connect new printer with a 5-6 yr old HP Laptop. He was not able to do it. The computer was very slow. I guess Windows 10 was not updated properly and he suggested we take the HP to the store to have everything backed up on an external hard drive and reinstall like it was a new computer. We decided against doing this and will purchase a new computer at a later date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried to get my printer connected to WIFI.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to get my printer, fax connected to my new WIFI but couldn’t get it connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now rely on the printer to work anytime I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my printer and did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virus protection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek tech was able to analyze my problem and direct me to a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my questions were answered - excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was intuitive and explained things in a way I could grasp.

    I would recommend this to a friend