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Customer reviews

Rating 4.7 out of 5 stars with 8727 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 8,727 reviews
  • Rated 5 out of 5 stars

    The tech was most helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He gave me information and did a most thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my devices online and my printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my devices online and my printer on line so I could print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my wi-fi very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the agent and his knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She quickly fixed the problem in no time and was very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job-Will use again. Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job getting my printer up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clearly explained how to use my printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and patient and was detailed, went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy you sent was great! Friendly and he knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the Geeksquad is the best they have always done the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provided diagnostics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to arrange time; they gave me more service than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional, quick and accurate service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my printer and did a excellent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virus protection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek tech was able to analyze my problem and direct me to a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the printer in my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exchange not made properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to setup FAX since the machine I bought did not have the connection. I was advised by T.J. to exchange the item. He gave me a number/model for the return & I gave it to one of the manager's who did not comply w/his suggestion. When T.J. returned, he said the machine did not have FAX capability. Now I must wait until Jan. 22nd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped by filling in the gaps that were in the installation destructions that came with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    there just the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came to my home and fixed my t.v and he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in did his magic. Printer works as I need it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on my computer&printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and got things setup and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent explained to us real nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job explaining how to use the printer to computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squid installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent suggested just the right printer for my needs however there were no instruction in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was so quick and so knowledgeable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really did a great job and was so sweet with my daughter!!!

    I would recommend this to a friend