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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8555 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 8,555 reviews
  • Rated 5 out of 5 stars

    Stellar Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Very professional. Hooked it up I no time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad service poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 5/25 The agent did whatever to install my HP 4100 printer that would not print from my computer. It worked once and then did not. I contacted him and due to your scheduling I cannot get help until 6/10. This is not what I thought the service I bought would give me. 26 days between service. Poor

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent had to come twice to set up my printer and now everything is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She tried but failed. She spent hours here and really knew her stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He forgot to set up our scanning feature to all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job, Fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Courteous and knowledgeable. Couldn"t ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and very helpful when he was here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech fixed my computer printer. Had him try to get my Lively phone working as I have had it since January but can't seem to get it working. Last the weekend I had my daughter and my granddaughter try to get it working and it just will not work! Think I will have to bringing it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. No problems Fix right away. Aaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All our printer problems were solved !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald is certainly expert at his job! He is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed radio quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New radio was installed quickly after he checked fuses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & knowledgable service in a ry fast time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & knowledgable service in a good timeline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service expected was the service rece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service expected was the service received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Install my computer and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed computer set up printer and cleaned up programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He set up the printer for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He left message and was on time. He was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall mount TV & connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought printer and had trouble after signing up to Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like having a new friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Make me feel relax that I will get help when I need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DISAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN THE AGENT CAME TO THE HOUSE THREE WEEKS PRIOR TO SETTING UP THE PRINTER, I WAS TOLD MY APPLE NOTE BOOK WAS TO OLD. I PURCHASED A NEW ONE. HE WAS AGAIN UNABLE TO HOOK IT UP TO THE WIFI FOR PRINTING. AT EASTER MY NIECE CAME TO VISIT, SHE HOOKED UP BOTH LAP TOPS TO THE WIFI PRINTER WITH NO PROBLEMS. :(

    I would recommend this to a friend