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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8556 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 8,556 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rep. Helpful, courteous & knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, courteous person. Explained what was being done and how to do in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek-printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer working fine- not busy so printed limited mingle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad upgraded my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied! Technician Robert was awesome. Thanks for all your help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was told printer is no good & to throw away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional when they came to my home, though I was extremely disappointed that I was told that my printer is no good because I put the ink cartridge in months before I set up the printer. I have an Epson printer. I was never told NOT to put the ink cartridge in because it would dry up & ruin the printer. I tried to set it up but was having difficulty. Obviously I wouldn't have done that had I known. Nowhere in the instructions does it say not to load the ink if you're not completing the setup of the printer. I was, therefore, told that the computer is no good & that I have to throw it out. I don't feel that I should have to buy a new printer because I was never informed of the fact that this could happen & would appreciate some type of credit so that I can purchase a new printer. I would greatly appreciate your support & understanding in this matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She came in and about 30 mi she had everything done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5☆☆☆☆☆ rating! Excellent service. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician got the problem fixed quickly and was most helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squard arrived on time, set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my printer to my computer, and ut works properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad solved orinter issue easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was able to reset my Wi-Fi password for my printer and that solved the printer issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely knowledgeable and very and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work printer. Does everything I need plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very qick help in setting up this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by a knowing guy. He really was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent got our new laptop to "talk" to our printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen was on-time, friendly, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quick conclusions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped us review the problem and suggested a solution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. My printer now works. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job...would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech resolved my printer problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and explained everything for us to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems were solved with great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable, helpful and friendly Geek Squad person

    I would recommend this to a friend