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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8558 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 8,558 reviews
  • Rated 4 out of 5 stars

    Geek Squad did good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially liked the service i received at the counter in the store. And Tanner was good on the in house call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad had prior experience with Canon printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and showed us how to operate the Canon printer outside on the rear patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pribter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good printer for home and lite office printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer easy to use and very manageable - I would recommend this to any one. Very compact and fits in just about everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home and could not identify the problem. Accordingly, the store gave a full refund!! Good service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee of Best Buy was great. However, I have jammed my printer somehow and need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable technician, great service. will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent service everything is running great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer Set up by Geek Squad Devyn Drufke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a huge upgrade from my previous computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad setup printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havinh ussued with my printer, however the customer service was.gret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    continue your excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and the talent you train for service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Laptop in Sept, since then, I've had it to the Geek Squad twice and even had to pay for a home visit. The home visit was Nov and had them out again a few weeks later for a printer problem. The printer problem still exists 'but' I do want to go through the hassle of dealing with their phone system or having somebody take over my computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Service was solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a solid job installing my printer. I must follow up with them about my fax line now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer still has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer worked for a short time and then wouldn't print correctly. I am leary of paying another $100 to habe a tech come out agsin. Any suggestions would be helpful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did everything he could but the problem still exists

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv and set it up, liking it very much. Get the things I wanted and the picture is clear and easy to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job! Very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my computer equipment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my computer, printer, and software - he was very knowledgeable and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech helped reset my printer and he did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan - Knowledgable, efficient, informative tech

    I would recommend this to a friend