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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8558 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 8,558 reviews
  • Rated 5 out of 5 stars

    Great to have a printer again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech, friendly, fixed issue quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my tech membership. it works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer updates are great. always polite and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    berg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set-up, displays are sometimes a pain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was very efficient in fixing getting my printer back on line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Canon Laser Printer Gets good setup mark - 2nd try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After original installer couldn't' do it, Ty came and set it up pefectly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solved problem with computer -printer interaction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech quickly and efficiently solved my connection issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still waiting on my follow up appointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and did exactly what was needed to get my printer up and going. However, we noticed that my Wi-Fi was not at full range. He was going to schedule another visit to add an extender or something to give longer range. He never scheduled anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected my problem when 4 other techs couldn’t do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer communication problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician got stuck and called in the founder who got the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek set up my printer to my Wi-go and set up my husband’s IPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grrk squad did a good job hooking up my printer about 3 wks ago.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Steven. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for home use. Easy to use. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    job was well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech did a very good job. Took to long ( almost 3 weeks) to get geek squad appointment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solve printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is problem wireless and he said that it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp ptinterr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was awsome to help fix problem to print , james did good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer install was done professionally and quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sub par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first printer I had the GS set up was not completely set up. I then learned the sales associate recommended the wrong printer. After returning that printer the GS came to set up a second printer and for whatever reasons they could not complete the task either and had to wait an additional week to have another individual hopefully complete the task of setting up a home printer...CanonF654cdw. I have not been able to utilize my printer for close to a month now. The second appointment for the second attempt at the second printer has still not been completed as of this review. Some of the sales associates that work in a particular dept. seem not to know the products they are selling and the installers also seem not to know how to set up said products. It has been a very frustrating experience wating my time sitting around waiting for an appointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    searching fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never played the games but the movie is a lot of fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek did not complete installation of my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it looked okay, computer send, printer printer. BUT cannot get scanner to send wirelessly. Incomplete installation. Requested more help via TOTAL TECH Membership, NADA RESPONSE. I need help, I need appointment for Geek to come to my home and straighten out the scanner. I need help.

    No, I would not recommend this to a friend