Customer Ratings & Reviews

The agents were friendly and professional. Went above and beyond to connect my two devices to suit my needs.

Shane from the Geek Squad corrected the bad printer connection to both of our laptop computers and re-installed. He confirmed the proper print, copy, and scan functions from the laptops and also had us test the print function from our cell phones. Everything works fine. Thanks Shane, the Harringtons

Edson was here to repair my very old printer. Although the printer turned out to not be repairable, I was incredibly pleased with the attention Edson afforded to the task at hand as well as his interest resolving the situation in any way possible. He was able to recommend a couple of reasonable replacements which were perfect for my situation. I purchased one of them and scheduled the setup visit, which was completed with ease and to my complete satisfaction and beyond.

THe Geek Squad Person notified me when he was coming and he showed up on time. He had everything set up and clearly explained everything to me in 15 minutes. now I can finally print from my iphone!!! And of course from my new Intel powered HP Desktop PC. ( Which is fabulous!! )

Colin kept me well informed about when he would arrive. He set up the printer to connect with my Ipad and laptop and problemsolved several issues (deficient ink cartridge and laptop compatability) quickly and efficiently. He explained everything to me so that I had no trouble following what he was doing, and I am now able to print what I want from the device I want. He was very personable and professional.

The Agent we had was wonderful, and we had him in the past. Make sure you keep him for those of us whi need someone who knows EXACTLY what he is doing, plus, have him train the new employees. HE US AMAZING!!!

The agent was pleasant, knowledgeable, and thorough!

The tech came out 70 miles to set up a printer that would cooperate! It was not an easy install. Not due to the tech but the remote area not wanting to pick up signal etc. He figured out to a different computer and internet we have at the ranch. Long story shot he did an amazing job!

The agents set up my printer quickly and efficiently.

Agent came to my home and examined my printer. Found it to be non repairable and went back to Best Buy store and brought back new laser printer. Prints super fast and I very happy with it and also the agent for his outstanding service

The agent called before his appointment, arrived on time, was very knowledgeable and answered all of my questions, even the ones related to my computer. He was very pleasant to work with and I would highly recommend him.

Refresher on printer operation originating from laptops, tablets & phones. Checked all systems and provided solid instructions.

He did a great job with hooking my printer and installing it

The new Epson ET 3850 printer/copier/scanner was set up promptly and has performed excellently .. Thank you Best Buy Geek Squad!!

He was very helpful and answered all our questions

John Manis and Alex were excellent! They explained everything thoroughly

Thanks for the help in setting up the printer. It works now.

The Geek Squad really knows their stuff! They have been very helpful when I have used them--particularly setting up printers

The man that came to install our printer was timely, extremely nice, very knowledgeable! He did the job quickly and made sure all of our phones and computers were working with the printer. Excellent service! Highly recommend!!!

Jonathan is great. Knowledgeable. Friendly.came back after he left.