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Customer reviews

Rating 4.7 out of 5 stars with 8737 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 8,737 reviews
  • Rated 5 out of 5 stars

    Geek squad connected my printer quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent showed up on time and very quickly connected my printer. Showed me how to use it and answered all my questions. Very satisfied with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rockw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledgeable professional and understanding of my lack of understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and the big thing for me he was on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went well enough. Wish tech had described steps he was doing. I had to call Geek Squad about a month later because laptop and new printer stopped communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nik was great. Couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient and knowledgeable as well as helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home (Sam) was wonderful. Kind, efficient, knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new printer! Super job! It works great! He was knowledgeable, friendly and professional. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up existing printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Resolved my problem. Also were professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer and laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional and friendly. Answered all my questions. I felt went above normal service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my connection Xxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very through, worked very hard to get printer to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clyde smith was my agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent smith was very helpful showing me how to install ink and use peinter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciated the attempt to repair outdated drivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i already reviewed this item. Unfortunately the guys tried everything but a glitch in the laptop would not allow it to send info to printer. I had deleted the drivers and they were not available due to laptop and printer age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped set up a new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was careful and thorough. Several issues were addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop, printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy me being able to communicate with my geek squad over the phone help me to reset my laptop and my print so now I can print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent did a great job setting up my HPprinter. Thank u so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were friendly, efficient, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print It!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was ip and running perfectly with 10 minutes of the technician's arrival!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent install -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive already done this - they were here, installed new printer and got it working correctly - good job

    I would recommend this to a friend