Customer Ratings & Reviews

Agent was so nice & knowledgeable. It think it took him less than 5 minutes to set up my printer. He arrived a little earlier than the time I was given & that was great. He did call first to make sure the time worked for me.

The technician was very knowledgeable and focused on the job to be done. He was efficient and was finished and correctly done in a required time frame. I would recommend Geek Squad to my family and friends.

Robert was excellent in setting up our new HP laptop and printer. He was knowledgeable and patient answering questions from my wife. I would request him by name when I need this service.

Printer was set up quickly and efficiently. Robert Spurling did a great job and is prompt and friendly. I would recommend him to anyone.

My gosh! Tech was on time, took care of re-connecting my printer in less than 20 minutes. So he cleaned out temporary files I didn't know how to do, checked my Webroot notices, and was out of here in 1/2 hour. THAT is great service.

The agent connected my printer and connected me to e-tickets. He also helped me understand how to get connected to Microsoft word, excel, etc. Very professional and very helpful.

I can’t believe how fast the geek guys and girls got my device taken care of. My appointment to pick up my device was set up the next day. Love you guys!

Agent set up a second computer to print to the existing Printer. Checked the existing software and programs that " in store squad" had loaded prior to this visit. Checked to make sure that everything was functioning correctly.

The agent spent over an hour at our residence troubleshooting the problem with the connection. He was patient and courteous. He even answered some unrelated questions.

The printer is set and connected to the computer nicely. I truly appreciate the job done by your technician.

I got all my questions answered and printer is now up and running beautifully. The technician was well informed and clear in his explanation. I was even able to text him a question a few days later and he had the answer promptly.

The agent was very professional and thorough. He set up my color laser printer/scanner/copier/fax and connected it to my network.

He did a great job. He hooked up my printer. He also helped me get my Office 365 subscription activated. I had been having trouble with it not working properly for over a year.

Matthew checked out my HP 4100 Series Printer. It was not communicating as it should and so I returned it to Best Buy in Henderson where again I received excellent service as I also had received from Matthew on Nov. 27 and yesterday, Dec. 17.

The Geek Squad service tech was timely, knowledgeable and quickly had our printer set up and working. Afterwards he gave us an opportunity to ask and answer questions. 5 Star employee

The Geek Squad came out connected my HP printer, scanner, and fax. it works great. thinly issue I have is the scans do not come out as clear as I would like but other than that its great.

Your agent, Drew McIntosh, is a true gentleman, scholar, and very articulate. He is a huge credit to your organization! Even our cat liked him instantly, and our cat usually just views visitors as potential snacks !

I was extremely satisfied with the service. Not only he fixed the issue with my printer but also walked me through step by step in case i have the same issue in the future. And finished before the time expected.

Jeff did a great set up job and education on the printer for me. Awesome guy - techy and just ordinary guy.

Very knowlegable,was able to see the problem quickly and was able to give advice for solving the problem.