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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 8,559 reviews
  • Rated 5 out of 5 stars

    Transfer from old computer to new & complete setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maricella Delgado is awesome! She has helped me tremendously and was so friendly and courteous. I have recommended Geek Squad to 2 friends who have signed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Connectivity Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were experiencing printer connectivity issues, and the technician was able to resolve the issue and recommended additional measures for better processing speed. He showed up on time, was courteous and well informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He took the time to teach me how to print!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and connected it to laptop and phone. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan answered all of my questions. He was polite and patient. I felt very comfortable going through the process with a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He spent a lot of time making sure everything was set up and ready to go for me. I so appreciated everything he did!! Great job and great attitude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came over was great.... He helped me by showing me somethings on the computer I wasn't even aware of. Plus he helped me by getting an amount paid for the next six months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for my Printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from the Geek Squad got my printer up and running. No problems since. Thanks so much for the good service. Marty Kerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer and quickly set it up for us. He was knowledgable and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the Help We Needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed assistance installing our new Canon Pixma printers. Turns out printers do not recognize 5G networks. We solved the problem we were having by switching to our second network setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fixed my problem in no time and answered my questions so that I could understand same. As much as I appreciated this service I hope I don't need it again for the same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tyler has been here twice and his performance and knowlege makes the service pleasant. I would highly recommend Tyer for any computer, printer and tv services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to have a phone number in the United States to call for Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mac/printer hookup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Mac computer and always find it hard to connect printers to it. Tech came in, hooked it up, gave me some other advice and was gone in less than 30 minutes. Easy peasy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at working with Senior Citizens!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was wonderful! I'm a Senior Citizen who does not know much about computers and he had a lot of patience helping me learn about the problem I was having and how to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer and connected to my computers. He was very helpful, answered my questions , very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FABULOUS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS! I so wish you were not discontinuing this portion of Total Tech. This is the sole reason I’ve retained it yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Jet Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my jet printer up and connected in a short amount of time and was very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless printer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good we can print from our computers and cell phones and the setup would have taken us 3 times as long. knowledgeable in all phases of the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and clearly recognized the customer’s needs. He explained and demonstrated using the printer and all components.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. The squad arrived promptly and did the work in a timely manner.

    I would recommend this to a friend