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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 8,559 reviews
  • Rated 5 out of 5 stars

    Great help from GEEK SQUAD!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got the wireless printer set up & we can use on all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Pulley was very professional & knowledgeable work on my HP Printer 7602.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad out twice in the past two months. Both technicians were very professional, easy to understand, and got the job done perfectly the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knowledgable and professional. Didn't take long to hook everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous and knowlegable. Had my printer up and running is short order. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer hookup and working properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the ordered part and correlated my laptop and cell phone to the printer. It all prints great except when I copy. I cannot get the printer to change trays to print 8X10 from tray 2. It only prints 4X6 from tray 1. Before Geek Squad it would copy 8X10 from tray 2. I am unable to change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and was courteous and helpful. He set up printer and explained details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need printer installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just wanted directions on how to hook up a printer to my new hp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Owen, the in-home agent, worked quickly to get my new printer to function efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessing Bryan of the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Bryan came on time. Set up the printer. Answered my questions and taught me a few things about the printer, word processing and my cellphone . He was wonderful and I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional staff that installed and tested printer connections and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent resolved printer issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Colin, was able to resolve my printer issue with a reasonable fix that has kept it working without issue. Was knowledgeable, personable and explained issue well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Linking the unlinkable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online service was difficult. I'm sure that they know what they're doing, but I had difficulty understanding their directions with their accents. The young lady who came to our home was great!!!! The Linksys router recommended by the store won't link with my older HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Super nice and super knowledgeable technician. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap / repair on my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great.. salesperson was very helpful with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Printer successfully!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent setup my printer and provided an overview of its functions. Professional, efficient work that is fully functional. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected our computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy connected our printer to the WIFI and to the computer. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional, polite & a good communicator. He resolved the problem with the computer & educated me about how to manage minor computer issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helps me with my dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad very nice, helpful, & polite iv used them alot thank goodness best buy has the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer and it works very good!

    I would recommend this to a friend