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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 8,559 reviews
  • Rated 5 out of 5 stars

    printer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad person was professional, pleasant and prompt. Although he could not repair my printer, he did take it to recycle which saved me finding someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guy installed tv fast and perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent installed my tv and demonstrated its use and how to add devics to it, and did so like a professional and purposeful nerd who did not hide a sense of humor. Super job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad doing well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got help with installing computer and printer. Great job! Nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked hiw professional & pleasant technician was.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed a printer. Clearly explained the steps, the functions of printer. Answered questions i had. He also recommended a program that has an annual fee, which i accepted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, Being unfamiliar with Windows 11 it was a challenge for me. With the help of the Geek Squad it was an easy transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean, efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had an easy time solving my problem, and getting my printer to function after I changed internet service providers. They were also fully compliant with pandemic guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with Travis who has helped us with several things . He is so knowledgeable & patient & helpful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Delivers 5 Star Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Hp printer was not worthy of repairing. The Agent suggested a new Hp printer, went and picked it up for me, and set up. Perfect service! 5 Stars to the Geek Sq Agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my hp printer to my laptop tested it okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the service of the Geek Squad is the best investment I could have made. He installed my new tv as well as the tv I was moving to the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are such professionals with a lot o

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected all my devices efficiently and took care of the jumbled wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did exactly what was necessary to get my printer up and running again. Then showed me some things I really needed to know about my printer to keep in running at Top Shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was excellent and did explain the service that i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed printer woes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased to be hooked up to my excisting printer. It had not been operable for several months. He changed all the ink cartridges and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up our 2 printers, one is for printing shipping labels and she made it print darker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new HP printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so polite and professional. Solved all my issues with my new printer and most all explain the differance between the two. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Epson printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my Epson printer and explained how to use it. Very happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer and laptop set up super fast!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad behind my devices!! They know what they are doing and are very helpful. The agent who set up my printer and laptop was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my printer working right away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what was wrong and patient!y explained what to do if i have this problem again. He was professional and patient at all times. He represented best buy very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer by Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek arrived on time, seemed to know what he was doing and answered questions. Very pleased with the service.

    I would recommend this to a friend