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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 8,559 reviews
  • Rated 5 out of 5 stars

    Great install and technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely flawless setup and technician was patient and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fargo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Happy with the work they did and the computer works faster now, They were kind and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my wireless printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent. He set up the new wireless printer and connected multiple devices to the new printer and got them all up and running and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem solved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who came to my house was very knowledgeable and efficient. He recommended an upgrade to a annual service plan which I did and couldn't be happier about it. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly set up my new photo printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Michael, helped move the printer to a better area, tested it on different paper sizes and help hide all of the cords .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted me with my printer. For some reason it stopped printing color and then did not print at all. The agent was able to get the printer to print and to print correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was prompt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with the very knowledgeable young lady who networked my printer with my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Mac New Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and patient. Our only complaint is that the connection to the printer couldn't me made in store, thereby saving us the cost of a visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Printer Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my printer setup and the expertise of the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and quickly set up the printer. He answered all questions in a professional and easy to understand way. He was prompt, courteous, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the technician just a few minutes to realize that we didn’t have the transmitter for the headphones hooked up to the tv. Now our wireless headphone system works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good attentive service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive service, however it sometimes takes a while before team can come out for home visit. Fax hooked up however phone service disrupted and had to request a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer problem was solved. But it is always difficult to get to the proper person I need to solve my problem. And hold time is extremely long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response. Rep was knowledgeable and plus he took time to answer my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, installed and setup my new printer. He was very professional and I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, professional and friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman (Chuck) was very pleasant and professional. He got my printer communicating with my laptop and phone wirelessly, which was the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to my rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the agent who came to the house. Super polite and knew exactly what to do to get me up and running. Thank you again, Brice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got my printer fixed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and friendly.very knowledgeable with what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup service on my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I recieved on my printer setup was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick professional and knowledgable. Tech understood problem scenario and had printer running fast.

    I would recommend this to a friend