Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8559 reviews
(8,559 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Justin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very nice and helpful. I do not know much ab out computer and he as very patient with me and explained everything to me.
I would recommend this to a friendRated 5 out of 5 stars
Printer set up by geeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and made sure my laptop connected to the printer and showed me how it works
I would recommend this to a friendRated 5 out of 5 stars
Reinstall printer and updated printer drivers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came out knew what he was doing, had to trouble shoot, he solved my problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent helped to get my scanner to work with my new computer.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Printer and set up Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Best Buy Printer is excellent. Geek Squad worker did a perfect job of setting it up. Thank you for a job well done.
I would recommend this to a friendRated 5 out of 5 stars
activate FAX
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miguel did an excellent job activating the FAX function on our printer, He also answered question about e-mail and reviewed the quality of our computers' performance.
I would recommend this to a friendRated 5 out of 5 stars
In-home service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In-home Geek Squad service on Dec. 23, 2021 exceeded my expectations. Technician was knowledgeable, courteous and helpful. Best Buy telephone appt. service very frustrating!
I would recommend this to a friendRated 5 out of 5 stars
The Printer Prints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While at my home to set up the new laptop, the Geek also connected my printer. It works just fine. The Geek Squad always comes through for me.
I would recommend this to a friendRated 5 out of 5 stars
Use only the Real Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad (Not a third party vendor) were wonderful. If possible, have them handle your electronics and not third party independent contractors Best Buy uses
I would recommend this to a friendRated 5 out of 5 stars
my agent was very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional was on time. knew what he was doing and did it quickly
I would recommend this to a friendRated 5 out of 5 stars
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He and his assistant was very knowledgable and solved the problem and got it up and running. He did a great job now I know what to do if it does it again....Thanks
I would recommend this to a friendRated 5 out of 5 stars
Quick arrival so no waiting to get the help.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative and personable. Got me up and running and answered all of my questions. Great job setting appointments for me.
I would recommend this to a friendRated 5 out of 5 stars
Great Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledge and skills. Able to fix every problem. Hope to get the same person next time
I would recommend this to a friendRated 5 out of 5 stars
Hooked up printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected printer to computer with no problem and very friendy person.
I would recommend this to a friendRated 5 out of 5 stars
Product was damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today was a delivery service...Unfortunately the product was dented...they were very helpful and called into the service department. It was not the delivery people's fault...
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got printer working quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad figured out why my new printer wouldn’t hook up to Wi-fi and got it working. Very happy now with new printer!
I would recommend this to a friendRated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job hooking up my printer. Thank you so much for your help.
I would recommend this to a friendRated 5 out of 5 stars
Title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service Man adjusted my laptop so that I can see what's on the screen. I'm partially blind
I would recommend this to a friendRated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer had a flaw and is being replaced by the Geek Squad. The service from them has been excellent!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got my printer installed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler was exceptional and got me set up well. I will hire them again.
I would recommend this to a friend