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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 8,559 reviews
  • Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and showed me the controls and the things i could do with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative was very helpful in establishing the connection from our computer to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very knowledgeable and professional. He answered all of our questions and made sure we understood everything before he left. Would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new printer in a timely manner. She also took the time to explain certain details regarding the printer. She was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer very efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my printer. No further comment here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security held HIGH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping All of my personal information was kept secure as the Geek Squad worked on my personal laptop this week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iMac that’s didn’t connect to my printer Best Buy advised me what to buy The technician was very helpful, knowledgeable Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member Ken installed my printer to my computer he was very personable polite and knowledgeable and was able to answer all of my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordial agent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent serviced us. He was certain that everything was working in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service from Hector of the Geek Squad. He is fast and gets things done the first time with no need for follow up with the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thoroughly connected my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my printer in a timely manner. She was very professional, both efficient & proficient, ensuring that my printer was operating properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi printer install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service setting up my new Wi-Fi printer. My Geek Squad gentleman was very knowledgeable & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repaired quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home service. Printer working well. Agent was courteous, knowledgeable, and helpful. Would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came and spotted the simple thing I didn’t check. I felt so small but he was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my laptop to my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent came to my home and connected my new HP laptop to my HP printer. It was quick, friendly service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad has been a good mentor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a great help to me at home with my computer & my printer. The PIN number has been an easier access to my computer rather than the old password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to my room, worked on my laptop & printer to download the driver, but it wouldn't work because the wifi in hotel room wouldn't work right. He tried several options for about 2 hours & gave us alot of helpful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came was very professional and fixed the problem easily. Then explained what he had done so that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swiade Printer repair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech arrived on time. He solved my printer problems and it working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother laser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kain was great. Install went quickly. He was very knowledgeable and walked me thru steps for usung thenew printer. Very pleased

    I would recommend this to a friend