Customer Ratings & Reviews

The person who came over was great.... He helped me by showing me somethings on the computer I wasn't even aware of. Plus he helped me by getting an amount paid for the next six months or so.

The Greek squad was great. Setting up my printer also show me how to go wireless or connect to the lap top great job Geek squad

Very good service, techs are very professional. Not being 100% computer literate, they are very patient.

We needed assistance installing our new Canon Pixma printers. Turns out printers do not recognize 5G networks. We solved the problem we were having by switching to our second network setting.

Maricella Delgado is awesome! She has helped me tremendously and was so friendly and courteous. I have recommended Geek Squad to 2 friends who have signed up.

I have wireless and the tech got it working to my satisfaction. I use my printer alot and the geek squad had me back in business without much delay.

Great service. Fixed my problem in no time and answered my questions so that I could understand same. As much as I appreciated this service I hope I don't need it again for the same thing.

Brandon did a great job installing my printer. He recommended a power booster which I am having him install in the next 2 weeks

Excellent service. Tyler has been here twice and his performance and knowlege makes the service pleasant. I would highly recommend Tyer for any computer, printer and tv services.

The Total Tech Service young man who set up my printer was VERY INTELLIGENT and a VERY KIND and considerate person due to our older age

Adam was wonderful! I'm a Senior Citizen who does not know much about computers and he had a lot of patience helping me learn about the problem I was having and how to deal with it.

The agent exceeded my expectations because he was efficient and provided easy instructions on how to operate my new printer.

I have a Mac computer and always find it hard to connect printers to it. Tech came in, hooked it up, gave me some other advice and was gone in less than 30 minutes. Easy peasy!

He spent a lot of time making sure everything was set up and ready to go for me. I so appreciated everything he did!! Great job and great attitude!

Agents set up printers to work through remote means. Had tried to do by phone but did not work. The team that came out had the system working in no time. Great help as did not know how to do it myself.

The technician arrived on time and aided me in removing this printer to my car as it was a lemon! I will be replacing it with a different brand and have this tech back to help me install the new one soon.

Jonathan answered all of my questions. He was polite and patient. I felt very comfortable going through the process with a new printer.

A member of Geek Squad fixed our problem with our printer with the expertise that we have come to expect and receive from them. Each and every time we have a enlightened and professional experience.

Agent arrived on time and self-identified. He was friendly, but business-like. In short order, the installation was completed, instructions were provided, and he was on his way to Roanoke. GREAT job!

Thank you so much to the Geek squad for trouble shooting my printer troubles. The young man did an outstanding job and was kind and considerate. The membership was well worth the money I paid.