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Customer reviews

Rating 4.7 out of 5 stars with 8738 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 8,738 reviews
  • Rated 5 out of 5 stars

    Service for my Printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from the Geek Squad got my printer up and running. No problems since. Thanks so much for the good service. Marty Kerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem installing. Geek Squad rep came to my home and connected my printer to my computer in a matter of minutes...no charge! I am very happy with the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems getting my home printer to work. I called Geek Squad and received a good date & time for an at home meeting with a specialist. He did a wonderful job and my printer works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved several computer problems quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malick and Paula cleaned up the mess on my HP computer and set me up so I can perform the actions necessary for improving my use of my computer. They answered every question I had on my work sheet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Connectivity !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thanks to Matt Harrison for coming out to my house. I needed help concerning Printer connectivity. He was a GREAT help ! I hope to speak with him again ! Sincerely, Ciro, Allentown, Pa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Done by Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services provided by the Geek Squad Tech in January and February were completed in a timely manner with no further issues. The tech (Nicholas) was very knowledgeable, professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless printer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good we can print from our computers and cell phones and the setup would have taken us 3 times as long. knowledgeable in all phases of the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and programed my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and on time. He set up my printer and left information and instructions. Got the printer online easily and I am so happy with my service and glad I decided to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent comes through again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick. Efficient. Pleasant. Agent Jerome well represented Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the printer and quickly set it up for us. He was knowledgable and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer and connected to my computers. He was very helpful, answered my questions , very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and clearly recognized the customer’s needs. He explained and demonstrated using the printer and all components.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super service agent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure all of my questions were taken care of until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FABULOUS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS! I so wish you were not discontinuing this portion of Total Tech. This is the sole reason I’ve retained it yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, through, friendly. Everything would like to find in a technician! Thank you for taking the time in explaining what was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is one of the reasons I purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad helped me set up my wireless H.P.Printer!They also helped me with my H.P.Laptop!They are a pleasure to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Jet Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my jet printer up and connected in a short amount of time and was very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ``````````````````````````````````````

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geoffrey Graybeal was my Geek Squad Agent he was the best he set my imax computer and my Epson Printer he was with me till I understood how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He took the time to teach me how to print!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and connected it to laptop and phone. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be afraid to buy a newer, faster computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from Jon R. with the Geek Squad. I had a couple of issues with data migration to my new HP desktop- he has solved each of them efficiently. Highly recommended!

    I would recommend this to a friend