Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8738 reviews
(8,738 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Service for my Printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the Geek Squad got my printer up and running. No problems since. Thanks so much for the good service. Marty Kerns
I would recommend this to a friendRated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem installing. Geek Squad rep came to my home and connected my printer to my computer in a matter of minutes...no charge! I am very happy with the Geek Squad!!
I would recommend this to a friendRated 5 out of 5 stars
Problem with Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having problems getting my home printer to work. I called Geek Squad and received a good date & time for an at home meeting with a specialist. He did a wonderful job and my printer works very well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved several computer problems quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malick and Paula cleaned up the mess on my HP computer and set me up so I can perform the actions necessary for improving my use of my computer. They answered every question I had on my work sheet.
I would recommend this to a friendRated 5 out of 5 stars
Printer Connectivity !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much thanks to Matt Harrison for coming out to my house. I needed help concerning Printer connectivity. He was a GREAT help ! I hope to speak with him again ! Sincerely, Ciro, Allentown, Pa.
I would recommend this to a friendRated 5 out of 5 stars
Work Done by Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The services provided by the Geek Squad Tech in January and February were completed in a timely manner with no further issues. The tech (Nicholas) was very knowledgeable, professional and did a great job!
I would recommend this to a friendRated 5 out of 5 stars
wireless printer set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good we can print from our computers and cell phones and the setup would have taken us 3 times as long. knowledgeable in all phases of the setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and programed my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was pleasant, efficient and on time. He set up my printer and left information and instructions. Got the printer online easily and I am so happy with my service and glad I decided to get it.
I would recommend this to a friendRated 5 out of 5 stars
Geek agent comes through again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Quick. Efficient. Pleasant. Agent Jerome well represented Best Buy's Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does it again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the printer and quickly set it up for us. He was knowledgable and answered our questions.
I would recommend this to a friendRated 5 out of 5 stars
Very timely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new printer and connected to my computers. He was very helpful, answered my questions , very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Best of Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was on time and clearly recognized the customer’s needs. He explained and demonstrated using the printer and all components.
No, I would not recommend this to a friendRated 5 out of 5 stars
Super service agent.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent made sure all of my questions were taken care of until I was satisfied.
I would recommend this to a friendRated 5 out of 5 stars
FABULOUS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FABULOUS! I so wish you were not discontinuing this portion of Total Tech. This is the sole reason I’ve retained it yearly.
I would recommend this to a friendRated 5 out of 5 stars
Professional and friendly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, through, friendly. Everything would like to find in a technician! Thank you for taking the time in explaining what was done.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is one of the reasons I purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad helped me set up my wireless H.P.Printer!They also helped me with my H.P.Laptop!They are a pleasure to deal with!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Jet Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my jet printer up and connected in a short amount of time and was very knowledgeable about the product.
I would recommend this to a friendRated 5 out of 5 stars
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geoffrey Graybeal was my Geek Squad Agent he was the best he set my imax computer and my Epson Printer he was with me till I understood how everything worked.
I would recommend this to a friendRated 5 out of 5 stars
He took the time to teach me how to print!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my printer and connected it to laptop and phone. He did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Don’t be afraid to buy a newer, faster computer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service from Jon R. with the Geek Squad. I had a couple of issues with data migration to my new HP desktop- he has solved each of them efficiently. Highly recommended!
I would recommend this to a friend
