Customer Ratings & Reviews

The agent explained what was wrong and patient!y explained what to do if i have this problem again. He was professional and patient at all times. He represented best buy very well!

I was so pleased to be hooked up to my excisting printer. It had not been operable for several months. He changed all the ink cartridges and it works like a charm.

I love having the Geek Squad behind my devices!! They know what they are doing and are very helpful. The agent who set up my printer and laptop was very informative.

The agents were so polite and professional. Solved all my issues with my new printer and most all explain the differance between the two. Thank you so much!

The agent was excellent. He set up the new wireless printer and connected multiple devices to the new printer and got them all up and running and answered all my questions.

Getting the service of the Geek Squad is the best investment I could have made. He installed my new tv as well as the tv I was moving to the bedroom.

Brian did a great job. He was on time and he explained everything to me about using the printer

The agent assisted me with my printer. For some reason it stopped printing color and then did not print at all. The agent was able to get the printer to print and to print correctly!

The fellow who came to my house was very knowledgeable and efficient. He recommended an upgrade to a annual service plan which I did and couldn't be happier about it. Thanks again.

Agent was very courteous and knowlegable. Had my printer up and running is short order. Thanks

Excellent job, Being unfamiliar with Windows 11 it was a challenge for me. With the help of the Geek Squad it was an easy transition.

Agent was on time and was courteous and helpful. He set up printer and explained details.

Mike Owen, the in-home agent, worked quickly to get my new printer to function efficiently.

It took the technician just a few minutes to realize that we didn’t have the transmitter for the headphones hooked up to the tv. Now our wireless headphone system works perfectly!

Eric Pulley was very professional & knowledgeable work on my HP Printer 7602.

love geek squad very nice, helpful, & polite iv used them alot thank goodness best buy has the geek squad

The agent installed and quickly set up the printer. He answered all questions in a professional and easy to understand way. He was prompt, courteous, and respectful.

The agent did a great job of setting up our 2 printers, one is for printing shipping labels and she made it print darker.

The agent got the wireless printer set up & we can use on all our devices.

We are so happy with Travis who has helped us with several things . He is so knowledgeable & patient & helpful !