Customer Ratings & Reviews

Tech knowledgable and professional. Didn't take long to hook everything up.

The Geek Squad agent, Michael, helped move the printer to a better area, tested it on different paper sizes and help hide all of the cords .

In-home Geek Squad service on Dec. 23, 2021 exceeded my expectations. Technician was knowledgeable, courteous and helpful. Best Buy telephone appt. service very frustrating!

Did a great job. Happy with the work they did and the computer works faster now, They were kind and very professional.

Great professional staff that installed and tested printer connections and functions

Miguel did an excellent job activating the FAX function on our printer, He also answered question about e-mail and reviewed the quality of our computers' performance.

New Best Buy Printer is excellent. Geek Squad worker did a perfect job of setting it up. Thank you for a job well done.

My printer problem was solved. But it is always difficult to get to the proper person I need to solve my problem. And hold time is extremely long.

Geek arrived on time, seemed to know what he was doing and answered questions. Very pleased with the service.

The Geek Squad guy connected our printer to the WIFI and to the computer. He was great!

Excellent service! Super nice and super knowledgeable technician. Great experience.

Today was a delivery service...Unfortunately the product was dented...they were very helpful and called into the service department. It was not the delivery people's fault...

The gentleman (Chuck) was very pleasant and professional. He got my printer communicating with my laptop and phone wirelessly, which was the issue.

Extremely pleased with the agent who came to the house. Super polite and knew exactly what to do to get me up and running. Thank you again, Brice.

He and his assistant was very knowledgable and solved the problem and got it up and running. He did a great job now I know what to do if it does it again....Thanks

Geek Squad (Not a third party vendor) were wonderful. If possible, have them handle your electronics and not third party independent contractors Best Buy uses

The agent set up my Epson printer and explained how to use it. Very happy with the whole process.

While at my home to set up the new laptop, the Geek also connected my printer. It works just fine. The Geek Squad always comes through for me.

Tom Huber does an excellent job. He should be given a good raise. He is pleasant, friendly, electronic smart in all areas, has always given good info and will keep requesting Tom.

The Geek Squad connected all my devices efficiently and took care of the jumbled wires.