Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 8,738 reviews
  • Rated 5 out of 5 stars

    The Geek Squad completed all task

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my computer and printer to make they setup correctly. There were a few issues with the printer all was corrected. The Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very nice and helpful. I do not know much ab out computer and he as very patient with me and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap / repair on my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great.. salesperson was very helpful with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer - great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, kept me apprised of his arrival time, very professional, helpful and knowledgable. Expertly hooked up my printer and enabled it to print from my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scan Feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer scan feature would not work and technician came and installed new scan setup. He was very patient and spent time showing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was good, however problem is back. We had agent out because printer was disconnected from our devises. Working good with computer, but not working again from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was prompt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with the very knowledgeable young lady who networked my printer with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrival so no waiting to get the help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and personable. Got me up and running and answered all of my questions. Great job setting appointments for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad doing well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got help with installing computer and printer. Great job! Nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy Geek Squad client!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent fixed our printer, made sure we understood what had been done, gave us tips on preventing the problem from reoccurring, and left us feeling well served.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer and it works very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got printer working quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad figured out why my new printer wouldn’t hook up to Wi-fi and got it working. Very happy now with new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent zeroed in on my printer problem , and installed the right driver for my printer and had it functioning in a matter of minutes. great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new printer in a timely manner. She also took the time to explain certain details regarding the printer. She was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was excellent and did explain the service that i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent Kyle was wonderful! He was able to correct all my technical issues quite quickly and even helped with one that I hadn’t called for help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer with expertise and explained all of its features before he left and made sure I understood how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very knowledgeable and professional. He answered all of our questions and made sure we understood everything before he left. Would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick professional and knowledgable. Tech understood problem scenario and had printer running fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time and set up new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guy was awesome. He set up The printer and explained everything to me. He arrived on time and was so helpful .

    I would recommend this to a friend