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Customer reviews

Rating 4.7 out of 5 stars with 8739 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 8,739 reviews
  • Rated 5 out of 5 stars

    Geek squad arrived on time and set up new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guy was awesome. He set up The printer and explained everything to me. He arrived on time and was so helpful .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good attentive service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attentive service, however it sometimes takes a while before team can come out for home visit. Fax hooked up however phone service disrupted and had to request a second visit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Mac New Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and patient. Our only complaint is that the connection to the printer couldn't me made in store, thereby saving us the cost of a visit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Store service very, very poor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great! Store service very poor! Cannot telephone the store to talk to anyone! Credits on my BB account could not be used unless it was exact amount of the credits. Would not take my credit card to pay my bill!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member Ken installed my printer to my computer he was very personable polite and knowledgeable and was able to answer all of my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response. Rep was knowledgeable and plus he took time to answer my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, installed and setup my new printer. He was very professional and I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely flawless setup and technician was patient and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit was easy to schedule and the tech was exceptional. Installed our printer and assured that it worked properly with our 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall printer and updated printer drivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out knew what he was doing, had to trouble shoot, he solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iMac that’s didn’t connect to my printer Best Buy advised me what to buy The technician was very helpful, knowledgeable Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad diagnosed my printer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician provided clear advice, a temporary fix and not the news I'd wanred to hear, but I'm very satisfied with the expert service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my hp printer to my laptop tested it okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer had a flaw and is being replaced by the Geek Squad. The service from them has been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge and skills. Able to fix every problem. Hope to get the same person next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Printer Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my printer setup and the expertise of the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thoroughly connected my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my printer in a timely manner. She was very professional, both efficient & proficient, ensuring that my printer was operating properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up by geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and made sure my laptop connected to the printer and showed me how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service from Hector of the Geek Squad. He is fast and gets things done the first time with no need for follow up with the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad has been a good mentor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a great help to me at home with my computer & my printer. The PIN number has been an easier access to my computer rather than the old password.

    I would recommend this to a friend