Customer Ratings & Reviews

My geek squad guy was awesome. He set up The printer and explained everything to me. He arrived on time and was so helpful .

Attentive service, however it sometimes takes a while before team can come out for home visit. Fax hooked up however phone service disrupted and had to request a second visit.

The agent was knowledgeable and patient. Our only complaint is that the connection to the printer couldn't me made in store, thereby saving us the cost of a visit.

The Geek Squad tech was great! Store service very poor! Cannot telephone the store to talk to anyone! Credits on my BB account could not be used unless it was exact amount of the credits. Would not take my credit card to pay my bill!

Geek Squad member Ken installed my printer to my computer he was very personable polite and knowledgeable and was able to answer all of my questions thoroughly.

Excellent response. Rep was knowledgeable and plus he took time to answer my questions

Mark, installed and setup my new printer. He was very professional and I am very happy.

Absolutely flawless setup and technician was patient and thorough

Visit was easy to schedule and the tech was exceptional. Installed our printer and assured that it worked properly with our 3 devices.

The agent who came out knew what he was doing, had to trouble shoot, he solved my problem.

I bought a new iMac that’s didn’t connect to my printer Best Buy advised me what to buy The technician was very helpful, knowledgeable Great service

The technician provided clear advice, a temporary fix and not the news I'd wanred to hear, but I'm very satisfied with the expert service.

connected my hp printer to my laptop tested it okay.

The printer had a flaw and is being replaced by the Geek Squad. The service from them has been excellent!

Excellent knowledge and skills. Able to fix every problem. Hope to get the same person next time

I was very happy with my printer setup and the expertise of the technician.

The agent connected my printer in a timely manner. She was very professional, both efficient & proficient, ensuring that my printer was operating properly.

Installed and made sure my laptop connected to the printer and showed me how it works

I always get great service from Hector of the Geek Squad. He is fast and gets things done the first time with no need for follow up with the problem.

They have been a great help to me at home with my computer & my printer. The PIN number has been an easier access to my computer rather than the old password.