Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8739 reviews
(8,739 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
A great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek agents were great, very professional and friendly. We are very happy with the experience and will continue to use the geek squad for all our tech needs.
I would recommend this to a friendRated 1 out of 5 stars
Still not working plan to use Best Buy for service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer did not work 2 days after it was installed. I set a follow up appoint to fix the problem and to change my printer to working on a direct connect instead of over the web. They were to arrive between 7am and 7pm. They never arrived, did not call to change time. I contacted main office and found out they had canceled appointment.
No, I would not recommend this to a friendRated 5 out of 5 stars
Title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service Man adjusted my laptop so that I can see what's on the screen. I'm partially blind
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was set up and tested. Functions were well explained. Agent was well-versed in all the details.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and in a great mood. They worked together well. It was fun to be around them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set Up Computer and Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member, Wayne Jones, completed our connection of iMac and HP smart tank printer with amazing skill and knowledge . Explained all the steps along the way.
I would recommend this to a friendRated 5 out of 5 stars
Computer to printer problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had numerous problems trying to get my printer working with my computer. My Geek Squad technician, Joe Mikkelson, saved the day for me and solved the problems.
I would recommend this to a friendRated 5 out of 5 stars
got my printer fixed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional and friendly.very knowledgeable with what he was doing.
I would recommend this to a friendRated 5 out of 5 stars
Printer repaired quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent home service. Printer working well. Agent was courteous, knowledgeable, and helpful. Would definitely recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Printer connection new Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed assistance with establishing my new Router settings. Connection to my printer was a problem. Geek Squad tech got it all connected and all is good.
I would recommend this to a friendRated 5 out of 5 stars
Security held HIGH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm hoping All of my personal information was kept secure as the Geek Squad worked on my personal laptop this week!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came was very professional and fixed the problem easily. Then explained what he had done so that I could understand.
I would recommend this to a friendRated 4 out of 5 stars
Friendly Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came to my room, worked on my laptop & printer to download the driver, but it wouldn't work because the wifi in hotel room wouldn't work right. He tried several options for about 2 hours & gave us alot of helpful information.
I would recommend this to a friendRated 5 out of 5 stars
Well Done.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, and he was very helpful and professional. He set up my printer without delay, and I was very pleased with the service.
I would recommend this to a friendRated 5 out of 5 stars
my agent was very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional was on time. knew what he was doing and did it quickly
I would recommend this to a friendRated 5 out of 5 stars
Hooked up printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected printer to computer with no problem and very friendy person.
I would recommend this to a friendRated 5 out of 5 stars
One, two, three Print
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was installed and my “Geek” explained many extra things He made sure I knew how to do everything before he left Very knowledgeable and courteous
I would recommend this to a friendRated 5 out of 5 stars
Setup service on my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service that I recieved on my printer setup was very good.
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi printer install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had wonderful service setting up my new Wi-Fi printer. My Geek Squad gentleman was very knowledgeable & professional.
I would recommend this to a friendRated 5 out of 5 stars
Setup of computer and printer by the Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my desk top computer and my printer.. He was very professional and did a terrific job. I will always use the Geek squad in the future.
I would recommend this to a friend
