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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 8,559 reviews
  • Rated 5 out of 5 stars

    Printer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, timely, polite and kind., what else can be said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad activated my scanner capabilities.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent addressed all issues of connections that were an issue with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The Geek had my printer up & running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Arrived on time and had it printing within minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my computer cleaned up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent about an hour doing computer clean-up and answered some questions I had regarding certain functions on my computer. He also recommended what I should be looking for when I buy a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin found the problem immediately and fixed it. He also answered my questions in easy to understand terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was so professional, conscientious and just plain nice. He was courteous in our home and went right to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer in no time at all and works .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, set up a new printer for me. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew the problem was me not the computer. The gentleman was very patient and helped me figure out what I was doing wrong.Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'd love their work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connor installed my new printer, and he did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer back online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent was able to connect my printer to the internet and resolved the issue with the router and modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timothy hooked up my Epson printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy was able to get my printer hooked up and answered some of my questions regarding the printer. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer was quickly fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was not working properly and it had been awhile since it worked correctly. The Geek Squad fixed it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with service Jonathan Phillips provided. Very knowledgeable and patient. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a replacement printer with no knowledge of setting up, a quick in home visit accomplished it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, and he was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer on a second computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew Richardson was great. He restored my confidence in the Geek Squad after had had a "no show" on a previous appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully reconnected my printer to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked very quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very knowledgeable and friendly. I would like to have this agent come to my house again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up fax

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rep set up my printer’s fax feature with no trouble. He did an excellent job and clearly explained how to use the fax option.

    I would recommend this to a friend