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Customer reviews

Rating 4.7 out of 5 stars with 8739 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 8,739 reviews
  • Rated 5 out of 5 stars

    A great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agents were great, very professional and friendly. We are very happy with the experience and will continue to use the geek squad for all our tech needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still not working plan to use Best Buy for service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer did not work 2 days after it was installed. I set a follow up appoint to fix the problem and to change my printer to working on a direct connect instead of over the web. They were to arrive between 7am and 7pm. They never arrived, did not call to change time. I contacted main office and found out they had canceled appointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Man adjusted my laptop so that I can see what's on the screen. I'm partially blind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was set up and tested. Functions were well explained. Agent was well-versed in all the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and in a great mood. They worked together well. It was fun to be around them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Computer and Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member, Wayne Jones, completed our connection of iMac and HP smart tank printer with amazing skill and knowledge . Explained all the steps along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer to printer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had numerous problems trying to get my printer working with my computer. My Geek Squad technician, Joe Mikkelson, saved the day for me and solved the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got my printer fixed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and friendly.very knowledgeable with what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repaired quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home service. Printer working well. Agent was courteous, knowledgeable, and helpful. Would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connection new Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed assistance with establishing my new Router settings. Connection to my printer was a problem. Geek Squad tech got it all connected and all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security held HIGH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping All of my personal information was kept secure as the Geek Squad worked on my personal laptop this week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came was very professional and fixed the problem easily. Then explained what he had done so that I could understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to my room, worked on my laptop & printer to download the driver, but it wouldn't work because the wifi in hotel room wouldn't work right. He tried several options for about 2 hours & gave us alot of helpful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, and he was very helpful and professional. He set up my printer without delay, and I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my agent was very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional was on time. knew what he was doing and did it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected printer to computer with no problem and very friendy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One, two, three Print

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was installed and my “Geek” explained many extra things He made sure I knew how to do everything before he left Very knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup service on my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I recieved on my printer setup was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi printer install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service setting up my new Wi-Fi printer. My Geek Squad gentleman was very knowledgeable & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of computer and printer by the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my desk top computer and my printer.. He was very professional and did a terrific job. I will always use the Geek squad in the future.

    I would recommend this to a friend