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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 8,559 reviews
  • Rated 5 out of 5 stars

    Best Geek Squad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Christopher, that came to my home was very knowledgeable and fixed my printer issue quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent serviced my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked out my new printer and explained things to me. He was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House call.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On location trouble-shooting and analysis was good. Problems identified for further repair in-house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got everything up and running.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. He fixed all the malfunctioning items and everything in our wifi system is working perfectly. Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon Marc was great. He fixed my printer connection quickly and was very proactive letting me know when he would arrive, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad so helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and the representative who came out was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced my printer due to leaking cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel that came out to help with my printer was efficient - helpful and friendly and went above and beyond good customer service. A true pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer and they are excellent. I always use Geek Squad also for my computer needs they are excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a maintenance check on my printer. He explained what he was doing assured me it was functioning ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Skai was professional , knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% efficiency!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was on target, efficient, and thorough with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad printer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew set up my printer in no time. Very knowledgeable. Will definitely use Geeks in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my printer Wi-Fi hookup quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member helped me connect my printer to my Wi-Fi very quickly. Great service. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my laptop quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great technician. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was super: timely.courteous and pleasamt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED OUR NEW PRINTER PERFECTLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to get things set up right. Was done quickly remotely and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerome quickly resolved our issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerome got our printers to work, updated the OS and Office software on one computer and made it work faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    troubleshooting my issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was awesome and helped me decide what I needed, right to the point and very pleasant, happy with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service call was on time and my printer was fixed within 30 minutes. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aziz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,thoughtful,technically extraordinary. Thank you Aziz

    I would recommend this to a friend