48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 8,559 reviews
  • Rated 5 out of 5 stars

    Geek Squad serviced my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was knowledgeable and straight forwarded. He was on time and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was in and out quickly. He also showed me how to use the new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent called & was on time. He promptly identified the problem area and resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair of a Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with the printer was corrected in an efficient manner and this was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service,above and beyond!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my printer and got it running,and helped me with:my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer is fixed!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came into the house and had my printer working in like 10 minutes. Great job!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (Lesley) did a fantastic job. She was very professional, knowledgable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think the Geek rep set up my printer completely. I cannot do the simple operation of coping. The printer says I'm using 4 X 6 paper so it comes out blank!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my copier connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents found the issue immediately plus helped me with some other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I've got the Geek Squad to call on.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's great and thorough and helpful. Glad I can call on the Geek Squad when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the problem with my printer. He was very friendly and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and connected it to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my printer quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my printer ands able to get it working within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lauren quickly solved my printer problem with HP's Instant ink fiasco. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency 'Plus'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician corrected our computer problem to help us access some files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very impressed with the agent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough in checking everything. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from Geek Squad - professional, friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lily did and excellent job setting up my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer hooked up and working. I had tried for days, but failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Correct settings for communication link.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved my printing problem within a few minutes which I had spent hours trying to resolve.

    I would recommend this to a friend