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Customer reviews

Rating 4.7 out of 5 stars with 8739 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 8,739 reviews
  • Rated 5 out of 5 stars

    Printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the follow up after the original scheduled visit was complete until the visit was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Daniel got the printer setup quickly and all devices in sync with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and competent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected my wireless printer to my computer, and provided instructions to prevent a recurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I really appreciate the printer & BestBuy service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer and printer was set up and running. Very efficient setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent, Ben, installed a new Epson printer. He was on time, professional, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out the cause of my paper jam in my printer and they told me in the future how I can fix it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, knowledgeable and got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by team member!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert care. I'm glad to have used geek squad. I recommend wholeheartedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed a problem with the setup of a a new printer Switching it to WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices to my wifi new modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best advise by Geek squad always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very pleased with the services, always taking the extra mile to achieve and resolve my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in showing me how to connect my printer to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my new printer and explained th

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent agent, very helpfull his name is Shannon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected cartridge problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent identified incorrect ink cartridges in printer and infirmed me of correct cartridges to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of explaining how to use my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home service setting up printer/connecting to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Mo was very knowledgeable and willing to help, also Comfortable to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lead Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan (Robert) is a great asset to Best Buy! Not only is he competent, but he's also a very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Undrial Is The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with Agent Undrial for the job well done on my computer and to help set up my Printer

    I would recommend this to a friend