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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8559 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 8,559 reviews
  • Rated 4 out of 5 stars

    Geek Squad "in person" service is great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new printer and checked that it was all running properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Problem Solver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. Very knowledgeable. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent really knows all facts about the HP Envy printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional and attentive customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renoldo, the Geek Squad member who visited set-up my printer quickly and effectively. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer hook ups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us connect our old printers to new computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took care of all my problems i think they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered tech issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had anomie rod technical issues that were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great techs professional , knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my printer issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick to diagnose my problem and resolve it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was I being "flim flammed?"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the work was being done by Spectrum Computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop won’t speak to my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech performed the fix efficiently and very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific agents - so helpful and such really nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Reel People

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent offered sound, practical ; not high pressure sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my Wi-Fi extender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been exceptionally helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked on computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad quick turnaround

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with printer set up & answered all my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Phone I miss my old Flip Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough Geek Squad members to help the customers. Seniors need more help. I was told that I needed a needed a new battery. I was directed to the Apple store in Rockaway N J next day I went they said they did not have a battery in stock. Made appointment in Willowbrook Mall they pt the battery in. My phone still doesn’t his a charge. Very disappointed with Apple & Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was excellent , answered all our questions , helped setup printing from each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECH SUPPORT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT DID A SUPER JOB TROBLE SHOOTING MY SYSTEM

    I would recommend this to a friend