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Customer reviews

Rating 4.7 out of 5 stars with 8739 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 8,739 reviews
  • Rated 4 out of 5 stars

    Reset my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient. I got it working within 30 minutes! Could not have done it without their help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, friendly and did a through job. Kudos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine. Service at the store was slow. It took some effort to find an employee to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the guy was very knowledgeable about what he was d

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer, easy to use and good prints from it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installs printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my printer, but did not follow up to determine that I understood how to access the printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attaching computer to printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my printer to my computer. He also attempted to show me how to scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and tested all the functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech came and set up new printer, made sure it worked, and took away the old printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just needed to be instructed more thoroughly because the problem reoccurs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad member very knowledgeable with computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer working well, no problem with setting it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect it just find after taking about an hour. Michael had to adjust it to work better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup one of 2 printers for wireless printing. Printer had builtin wireless capability. Unable two get either of 2 wire less print servers to work with usb only printer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fix wifi connection that stopped on printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked hard but unable to fix the problem. Very pleased with the effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad connected a new printer to our computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ace did a good job. He connected a new printer to our computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still having printer problems after initial fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved initial printer problem, but it returned the next day. He was going to offer me GEEK annual subscription for half price, but then said he couldn’t because had already logged of visit. But then he said he would sent deal by email. He did not. He did not respond to text when I reminded him.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I paid to much money for fixing nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did not fix my printer. Made it worse for the money i had to p

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I’ll take it from here. Thanks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resumed printer operation. ‘Still failing intermittently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fixed my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    telephone service was terrible. The guy that came to the house was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad helped me get my apps back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original problem with the printer was solved just before Marco arrived. But I had other problems with which he could help me. Unfortunately, he did not address the problem of connecting one of my MacBookPro's inability to connect to the web. I could no longer bring up the apps store. He fixed it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is still working great. Tech was knowledgeable and professional.

    I would recommend this to a friend