Customer Ratings & Reviews

Despite my not being very tech. proficient on computers / printers etc. it was easy to get printing right away. I didn't understand the software installation and at first didn't get it installed correctly. BUT it still printed correctly on demand. Thanks to the Geek Squad for getting the software installed correctly! Everything works great.

Very knowledgeable and courteous I home tech set up my new printer.

My service provider was Wayne Jones. I recently purchased a new Canon printer for a home based business I am starting. Wayne was amazing, He was knowledgeable, patient and extremely thorough with his explanation. He help me set up the printer wirelessly and was kind enough to allow me to try it out a couple times until I was comfortable. I really appreciated his expertise.

I was extremely pleased to see all the associates wearing their masks, clear markers on the floor so shoppers know exactly where to stand while waiting. I felt relieved and respected. The Geek Squad person that helped me was Jacob. He worked swiftly and confidently. My Mac was a mess. But when I got home to my telehealth office all of his good work stood out. My epson printer was working great printing perfectly. I am very pleased by the excellent service that I received. Thank you Jacob and Geek Squad!

The Geek squad team were excellent! They took out the old TV, mounted and connected the new one, and made sure everything was working perfectly before leaving! Great work as usual guys! VERY professional. Thanks.

I was totally impressed with the young gentleman that installed my printer. He was very knowledgeable about the whole process. Austin was on time and hooked everything up quite quickly. I told him if I ever need an installment again I am definitely requesting him. He rates a 10 from me!

The HP 6001 printer works great (very fast)& the installer (Geek Squad) was very professional & nice.

Checked printer setup and showed how could tell when ink was low and where to find info

Once again the Geek squad came through and set up my printer in a matter of minutes. The agent made sure we could print from all of our phones and laptops and answered any questions. Whether at the store or in home, the Geek squad always does a fine job.

On time and the tech was knowledgeable and personable. A good experience

I am a senior and had not purchased any new technology in many years, I finally replaced my computer and printer. I was a little nervous about using new technology. Fortunately I got Brian as my tech, I was very impressed with his knowledge and professionalism. He answered all my questions and made sure I was comfortable with using my computer and printer. Brian is an asset to Best Buy and had made me a customer for life. Thank you for your help, Brian.

The agent very quickly installed my new printer and had it up and running in no time. He made sure I understood the new features of my printer and did a series of demonstrations to show me. He also made sure I understood how to install the new ink cartridges as the ink is different in this new model.

The agent did a fantastic job setting up my printer. He was able to set it up to 3 computers and my phone! It is so nice to print off the phone! He was very pleasant as well. Couldn't ask for a better appointment!

agent connected printer quickly and did all work professionally , also answered all my technical question, as a 65 yr old non tech guy, the service was well worth the yearly price,

knowledgeable affable , answered all my questions .He aimed to please , I was very well satisfied

Excellent home service … They installed my computers and they are working marvelous….

The Geek Squad couldn't have been more helpful. Love the printer. HP always provides a great product

Both myself and wife are seniors and just don't want the tension of trying to hook up a new tech. item. Having purchased a Total Tech. agreement it was a no brainer. The agent specializes in printers, so his efficiency and knowledge were quite evident. His attitude and friendliness were also quite refreshing and certainly reflective on Best Buy.

The Techs were great and did not make me feel like an idiot

thy sit up my printer and took care of me fast and caring . great job