Customer Ratings & Reviews

Made an appointment at day and time I wanted. Agent kept me posted on when he would arrive -- for his benefit as well as mine. He didn't want to show up & find I wasn't there. He helped me through the glitch I encountered in setting up my printer ... explained shat he was doing and answered all my question. Nice to have expert help when needed!

The agent was friendly, set up my printer made sure everything worked properly, made sure internet connection was on and working, and made sure my cell phone and laptop could send things to the printer to print them off! Agent was fast and did a thorough job. I could not be more pleased!

The agent arrived at the indicated time and was friendly and professional. He explained the use in a very understandable manor for someone who is not comfortable dealing with electronics

We couldn't get the new printer to link with our computers, but the technician figured it out for us.

Installation went smooth the men were professional and answered all questions.

The agent set up my new laptop, transferred files from my old computer. He was patient, professional, answered all questions and guided me in the use of the laptop.

They arrived promptly and figured out our problem right away. Nice guys

Mitch was very professional and quick. And he explained things to me and answered my questions.

Ron Edwards set up my new Apple laptop and transferred all data from my desktop Mac. It was obvious that he knew exactly what he was dong and completed the task very quickly. He also installed Microsoft Office for me.

The agent was super knowledgeable & friendly. He was on time, and had the printer & laptop talking to each other in a short time. He then gave my wife & I a tutorial & left us with the knowledge to use both better!

Angel installed the printer as well as 2 A/Cs this past summer. He is reliable, on time. He goes above and beyond not only technically but in his customer relations skills which are excellent. He is most courteous and patient and went out of his way to make sure I understood the printer functions. Please send him again for my next Tech Upport visit. He is an outstanding tech support.

The technician was right on time. He was to connect my printer and update my browser and both things were done. The reason I gave him an excellent rating is that he gave me suggestions on what I could do to make my computer run more efficiently. He understood that I was technology challenged and set up the browser in a way that made it easier for me to access material. It is unusual that companies give that above and beyond service.

The Agent was prompt, friendly, & knowledgeable. He listened to my questions & responded respectfully. He did a great job of setting up our 2 identical printers.

He was on time, excellent, and very efficient at setting up my Canon Tank printer. He inspired confidence with his quiet methodical dealing with the complexity of getting started. Would recommend him to anyone. What a relief not to put all those plastic ink cartridges in the landfill !

Deliver and installed computer and tech reps were very helpful in all respects !

I am very happy with my new printer. The technician called me and was at my house fast. It did not take him long to get it hooked up to my computer. He was very nice.

This time I got the best, Gregory !!! He was a pleasure to work with and I learned alot!!! HE spent lots of time helping me with some of the questions I've had for a long time. My computer is working great and now I have a printer that works. Thank you again for a great job!!!

Printer was properly connected with files tested on printer.

The agent connected my new printer to my new laptop & helped me we with a couple of other issues. Very knowledgeable & explained things so that I understood. Didn’t feel rushed like it is for a 20 minute appointment in the store with distractions & not enough time.

He did a fine job, answered my questions, was professional, prompt, and friendly. He called the day before and the day of the delivery so I knew where he was and when he would arrive. It has been working well. My only complaint is not to the Geek Squad, but that there was no book. They gave me a CD, but my tablet does not play them so it is useless.