Customer Ratings & Reviews

I am so happy with my new Canon printer and the Geek Squad tech did a great job droit up and explaining the features! Thank you Geek Squad!

MR Ryan represented himself as a professional ambassador of his place of employment. He performed his task with diligence and his experience.

Agent Shay was excellent. He came to reconnect my new printer to my computer. He changed some connections that will make it easier to connect to wifi when we move. He spent a lot of time answering questions and demonstrating things that will be helpful in the future. Great experience.

Efficieny and friendly. Did complete install and answered questions and demonstrated use of printer. Left a card for any problems or questions that may come up.

The agent kept us aware of his arrival and I had let him know ok to come early. He did arrive early and went to work to set up printer with fax. He then connected 2 computers and our cell phones. Very efficient, courteous and pleasant agent.

Brandon got my printer hooked up and working in a short time. Made sure everything was working properly and also ensured I knew how everything worked. Very pleased with his professionalism, knowledge and made sure I was happy with the setup.

Service was electronic, Unfortunately representative could not get my printer to work so I had a house call and the man did a good job, explained the problem and got things working. I also found out that I could have maintenance done electronically and not have to haul my bulky computer into the store. Appreciated that service.

Our technician (Christopher) was terrific! He kept us posted on the timing of his visit and he was exactly on time. He was very careful setting up our printer and showing us everything about it, including what to do to replace the ink. I highly recommend Christopher, the Geek Squad and Best Buy.

Shad was my rep. He was very good about explaining everything to me . also help me with a couple of orders the i had to get. I would recommend him. i appreciated the extra work he had to do to.

The agent installed my new printer and connected it to my computer. He was on time, very polite, patient and professional. It was a pleasure working with him.

My geek squad telephoned me ahead advising me approximately of his arrival time saving me wasting about four hours.Much appreciated. Clay Edwards was very helpful, Also communications with Field Mng. Nicholas Wehrman was especially productive as an error in my printer was constantly not allowing me to print.

Cameron did a good job of helping me but he had a little trouble. We were able to print pictures but now when I want to print a paper I can't because it tells me to insert paper in back of printer for a picture, I don't want to print a picture I want to print words and I don't know how to switch it to front of printer.

This was the second installation Mike did for us. He provided his phone number when he left and both times I was grateful to have it because I had a question which he was quick to respond to. We have had no problems with his work.

As an older senior citizen, the squad member helped me to understand my remotes and made sure I could use them correctly. I now know what to do when the printer is offline. I appreciate this at this time because of the quarantine. I am able to watch DVDs and streaming programs for entertainment, instead of continuous virus updates or boring programming on regular TV.

The agent hooked up the printer and explained how to print from our phones. Very knowledgeable and explained the operating procedures.

Daniel Lensch was on time, knowledgeable, and took the necessary time to ensure understanding. He is a positive credit to the Geek Squad.

Geek Squad technician Christopher Herrera set-up New printer to work wireless with our New All-in-one computer. Did away with all the unnecessary wiring and walked us thru all it's uses. Highly recommend his services

Michael, the agent was wonderful. He was right on time, patient, and intelligent. He explained the printer usage very well. Thank you very much. I will definitely purchase again from Best Buy, and suggest using Best Buy for their technical needs as well. Your services are very much appreciated in all facets.

Very smart young men who resolved issues completely and successfully. Daniels was an excellent Lead

The agent was very professional and patienthe set my printer and run some test . He gave me intruction on how its work. .